Insightly Service – Customer Service and Help Desk Product Demo and Overview

With applications to support Sales, Marketing, Customer Service, and integrations.... insightly's platform is A modern, scalable solution that aligns go-to-market teams around a single view of their customer and helps businesses sell smarter, grow faster, and build long-lasting relationships.

Insightly sales enablement manager, Sarah Gradolf, is going to bring you through an introductory product demo of Insightly Service - our customer service and help desk application that enables businesses to deliver highly relevant and personalized experiences to their customers at scale.

In this demo, we'll specifically review
• Our multi-channel Ticketing experience that centralizes all customer support requests into a single location to increase productivity and visibility.
• Functionality such as ticket automation, routing queues, and Service Level Agreements to ensure efficient and effective management of all inquiries
• The availability of Portals to create uniquely branded knowledge bases that provide your customers with the information they need to be supported
• How all of the data and interactions captured in Insightly Service tie naively into Insightly CRM and Insightly Marketing to ensure all departments have a singular view of the most up-to-date customer information and statuses.

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