Grammar Test for Call Center Newbies - Subject-Verb Agreement

In this video, we'll review one of the most basic rules of English grammar: the subject-verb agreement. This contains examples and tests which are specifically tailored for call center agents (newbies and veterans).

00:00 Intro
00:24 Subject Verb Agreement Rule
00:35 Singular vs Plural Nouns
01:12 Singular vs Plural Verbs
01:34 Practice Test
02:17 Basic Subject-Verb Agreement Test
02:46 Indefinite Pronouns
03:41 Subjects joined by “and”
04:35 “Neither-nor” and “either-or”
05:43 Auxiliary verbs do/does/did
06:57 Mass/uncountable nouns
09:38 To-infinitive
10:19 Questions? Suggestions?

[posey-sl]

I'm currently in my second week of training. I'm a newbie and I know I'm the weakest among my teammates. One of my trainers spoke to me about my communication skills, saying that I can't catch up. Another trainer said, "Don't get offended, I wonder how you passed the interview because of your pronunciation, grammar, and lack of word composition skills." I feel so humiliated. I passed because I worked hard and studied interview questions and also watched your videos, Ate Kwestyon. Can you please make a video on how to compose words? Thank you so much! ❤

[Almera_]

Words cannot express how grateful i am to have you as our guidance for this industry. I just passed the online assessment, final interview and validation account. I still can't believe that i did it well even tho im nervous and not so fluent in English but because of your videos I've learned to trust myself. Thank you so much sheina! You deserve all the good things. To all applicants just don't give up to reach your dreams, i know it's not just easy but if you will just practice on improving yourself and consistent on it then everything will follows. 😊

[christinerea]

Thank you for creating videos that will help us to improve our grammar. Your videos on call center interview question and answer helps me alot into passing the initial and final interview.

[EscolasticoCuevasL.Castillo]

I WILL EXPRESS MY DEEPEST GRATITUDE FOR SHARING YOUR WISDOMS. FROM THE BOTTOM OF MY HEART. THANKYOU SO MUCH. PLEASE KEEP SPREADING YOUR GREATNESS TO PEOPLE THAT NEED YOUR HELP. GODBLESS MORE PEOPLE TO INSPIRE.

2.21.2024

[felixdavila-diezgutierrez]

Thanks a lot, I'm able to approve the Harvest test with a good score but i need to improve my sentence construction. I'm right now starting the training.

[JastynDayota]

I always watching your videos ate kweyston and I loved it. It helps me a lot to nurture my knowledge and to learn new words from you. I would appreciate it if you continued make more videos about improving English speaking. I think this is what I need because I have been planning for a long time to apply in a call center but don't have a courage to pursue it because of my English Speaking and pronouncation error😔

[JoyceDescalzoDay]

I can totally relate to you. I’m not a call center agent but I’m speaking English to my husband and in-laws and sometimes it’s really hard to connect the subject and verb lol. Anyways, thank you for making this video. It’s very helpful ❤

[jeradel]

I love this kind of content, sana gawa ka pa po nang ganito. 50/50 lang po english ko😅 but I want to be better❤

[saltyt]

Thank you for the lesson. I learned a lot from it.

[mitoali]

U make it looked easy. I bought an english course and I'm struggling to learn it by myself.

[tassnimhesham]

That was incredibly helpful, you’re so sweet thank you ❤❤

[niccaespirit]

I love this lesson so much! thank you! more please. <3 <3

[oscartinoco]

These kinds of videos are useful nonetheless I would like to see a video specifically dedicated to call center vocabulary for instance vocabulary that you consider crucial to keep handy. That it would be quite helpful

[LaineMaMark]

Very helpful video!👍 Thanks Sheena for these pieces of advice. God bless❤

[Ale-jznv]

Hi 😊 my English is not good.
I have a question about the phrase 10 why do you use 'does' can we say 'she wants to leave'? Thanks a lot for your videos ❤

[dikembiereyes]

mock call about healthcare account miss pls

[TanveeraNadeem]

What if the subject is first person singular pronoun such as,
I .

Then again the Verb is plural .
Example
I eat food ....
Hence, you are wrong here .
Thanks
Don't be a book parasite .