How To Fix: Steam 'Unable To Sync Error' | Full Guide 2024

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If you're experiencing the "Unable to sync error" on Steam, there are a few troubleshooting steps you can follow to try and resolve the issue. Here are some potential solutions:

1. Restart Steam: Close the Steam client completely and then relaunch it. Sometimes, a simple restart can resolve temporary syncing issues.

2. Check your internet connection: Ensure that you have a stable internet connection. If your connection is unstable or intermittent, it can cause syncing problems. Try restarting your router or connecting to a different network if possible.

3. Verify integrity of game files: Right-click on the game causing the issue in your Steam library and select "Properties." Go to the "Local Files" tab and click on "Verify Integrity of Game Files." This process will check for any corrupted or missing files and attempt to repair them.

4. Disable antivirus/firewall temporarily: In some cases, antivirus software or firewalls can interfere with Steam's syncing process. Temporarily disable your antivirus or firewall software and check if the syncing issue persists. If the problem is resolved, you may need to add exceptions or configure your security software to allow Steam through.

5. Clear download cache: In the Steam client, go to "Steam" in the top-left corner and select "Settings." In the Settings window, go to the "Downloads" tab and click on the "Clear Download Cache" button. Afterward, restart Steam and try syncing again.

If none of these solutions work, you may want to contact Steam Support for further assistance. They can provide personalized help and guidance to resolve the syncing error.

Also check out the following videos!

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The "Repair Library" option under "Storage" worked for me. Thanks a lot man!

haniffat
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First option with Task Manager actually fixed my problem. Tried solving this problem myself for an hour but gave up and went to this video. Thank you!

Careless
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Here's another fix. Go to Steam Settings/Downloads and clear download cache. Doesn't make sense but it fixed the issue. I'd try that first as it's dead quick, I tried it after trying everything in this video :)

joejoe
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I was so frustrated trying to synchronize my steam cloud between two computers but deleting the user data worked. Video is a godsend.

uvealpear
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Hey everyone, for whoever is about to try the final solution:

Keep both the steamapps folder (like he says) AND the Steam.exe file. For Steam to reinstall or update itself it needs the .exe file. Then you can delete everything else. Restart your PC and if Steam doesn't update or open itself on launch, go into your file browser and open Steam.exe yourself and that should do the trick.

Otherwise, that final solution did the trick after hours of research... saved me a 300 hour Nioh 2 save! Thank you so much for the guide

aloafofbagels
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Do you made this so simple and clear went over all the possible scenarios. I subscribed to you just based on how amazingly helpful you were in this video. Thank you man!

Zaim
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All of us are here today, right now. Weird. Something must be going on with steam.

jaytatumforreal
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Simple, straightforward, and most importantly it actually worked! Thank you so much man!

SuperGene
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Thank you! I had my install from 2014. Copied across many pcs. It even had the old steam logo from way back to lol. I deleted everything but the steamapps and the steam.exe since it needed it. Launched steam and it redownloaded everything. All my synced cloud stuff showed an error so closed steam and opened and everything synced now!

Possibly only the userdata folder was needed but whatever. My download speeds now show correctly to!

DragonProtector
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Thank you SO MUCH! After all advices from other people did not help, you have solved my problems with the Steam cloud! Thank you again, I wish I can buy you a beer for this :)

kulturnijeleni
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None of these worked for me but 4/5 were ways the other videos didn't show. So still many thanks for all the input!

eftorq
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Thanks, first tip fixed it. Man thank goodness for people like you.

EVILGOKU
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Sadly nothing helped me fix my error, I think it's just steam being steam I'll try again later thanks for the video though :')

Hiyooma
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first solution ended up being the one to help me, cheers for such a quick and easy guide tysm !

wtfoffences
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I only needed the task manager part so simple and thank you so much

theredpandabandit
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Thank you very much!! First one solved my issue.

tomastrchalik
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I made an exception to my avast antivirus and now it works.

Hathathorne
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Deleting the "userdata" folder worked!! Thanks man <3

dssb
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The repair library method worked thanks a lot

ShadowSerpent
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Thanks!, worked perfectly after deleting userdata folder as you explained, greetings from Mexico

RozenD