Overview of Microsoft Partner Center Portal, new features, & common scenario discussion | Microsoft

This session encompasses a general overview of the Microsoft Partner Center, some newly added features, support requests, and how to troubleshoot common scenarios for Partner Center.

Timestamps:
00:00 Intro
00:22 Agenda
00:52 Introduction to Partner Center
02:37 Cloud Solution Provider (CSP) Program
03:32 CSP Models and different Partner types
04:53 Partner Center : Capabilities
36:39 Common support scenarios
43:03 Announcements
43:49 Partner Center Status

References:
Introduction to Partner Center

Cloud Solution Provider (CSP) Program

Connect with your customer.

Add New customer

Request a Reseller Relationship with a customer

Remove a Reseller Relationship from a customer

Delegated Admin Permissions

CSP Offerings

Add New Offerings

Azure Plan

Transition to Azure Plan

Partner Center Announcements

Partner Center Status

[kevinmulhall]

Please update the video to include the new GUI of the partner portal. I continue to run into an issue with getting advanced support entitlement attached to my tickets

[arunkumarkt]

how can we integrate our OSS systems with Microsoft Partner Center?

[noob-y-s]

any possibility we can get our hands on this presentation?

[ravinderreddy]

how do i provide monthly azure, office365 usage, license, active users, resources used etc etc using the partner centre portal? i have few customers that they need report on monhtly basis what is happening on their account. please help.

[mohamedsultanabdulaziz]

I need to upgrade my company's partnership level, can you support

[rushikeshshinde]

how many microsoft support tickets can we create in a year i mean total and only when we have some issues with our computer

[LazyTurtle]

I can't find any tab for customer...pls assist me...