79 - Gemba Walks

The Toyota Way says Genchi Genbutsu means “go to the source to find the facts to make correct decisions, build consensus, and achieve goals at our best speed.” Friends who worked there usually say it means “Get your boots on and go and see reality.”

So gemba walks are born from this need to go and see what is really going on and go see it for yourself to really understand the people, the process, the purpose, and the problems in real time.

Because the Toyota Way emphasizes building consensus, I like to teach leaders that an underlying principle for every gemba walk is to improve relationships with your people.

Elevate Episode 79 Gemba Walks 20200917