Reboot Honda CR-V 2023 9inch display infotainment system (fixes wireless Android auto connection)

To get to the reboot menu:
hold Home + click in the power /volume controller + the skip track back button to get to the first debug menu
select the bottom option
from there hold the back button + click in the power/volume controller + the skip track back button to get to the menu with the reboot option.

note there's probably a bunch of things you can do in these menus that could mess with your system/car. if you don't know what you're doing it's best you just stay out of them.

the main reason I wanted to post this is because I had an issue where my wireless Android auto didn't want to connect, I feel like it had something to do with the wifi and most of the time just restarting fixes that.

[pagzamaphone]

Hey everyone! Just a heads up that Honda pushed a software update today! I believe this is the first one I've ever gotten, so hopefully it has some stability fixes. Still no easily accessible reboot button so this video is still relevant but fingers crossed we will need less reboots!

[gotafewminutes]

2 hours of frustration solved in 30 secs. Thank you for this video. The Android Auto issue just happened on our brand new 2025 CRV, only 3 weeks old. We went to the dealership and they knew nothing on how to fix the issue. We went home, searched on YouTube and found this stress saving video. Thank you for posting.

[jdagreek]

OMG I am now so upset at the local dealership. I have been asking for this and they tell me it doesn't exist! This happens all the time !!! Thank you thank you thank you so much !!!

[wallabyjak]

You are a bloody genius! I did NOT want to jump through hoops with the dealership, but I couldn't find anything online that addressed specifically a 2023 Honda CR-V, and that's when your video popped up. THANK YOU!

[profrobbob]

Thank you for saving me a ton of time, I have already wasted over an hour restarting/ unlinking/menu surfing trying to get my wireless Android Auto to work, and a trip to the dealer.

[Sue-dn]

after a few frustrating days and a new phone later, this fixed my issue. My husband and I have the same phone and his was connecting but mine all of a sudden stopped and nothing I did would fix it. I couldn't connect wirelessly or through USB so I checked our phones (same version of OS, same version of Android auto and apps, and same settings). I thought my phone was the problem so I got a new one (to be fair it was almost 5 years old and the battery is starting to degrade). I was beyond irritated when the new phone couldn't connect either. I tried everything: cables, uninstall updates/reinstall, re-pair the phone to the car, etc. I even scheduled maintenance and mentioned this in the comments for my vehicle and 5 minutes later came across this video and all is well in my world again. Thank You're my hero.

[jep]

So glad I found this video AND that I read into your replies on people's comments because I kept trying using the "back" button instead of the "rewind" button. Caused me some slight frustration but once I read the comments in full and saw that you meant the rewind button, it worked! Also agree with other posters that Honda should add a reboot option to the settings!

[matthewmilliman]

Absolute life saver! My android auto freaks out about every other week, and rebooting does the trick every time! Hopefully Honda pushes an update to resolve the issue soon

[SP-vsjb]

THANK YOU!! 

This also works for a 2024 Honda CR-V Hybrid Sport. After the reboot, I selected the Smartphone Connection icon, tapped on my Samsung S22, and it asked me if I wanted to connect to Android Auto. "Yes, yes, a thousand time, yes!” I screamed, and voila, it worked!

I’ll probably have to reboot daily, but at least my map will work!

[cae]

Dude you are a freaking lifesaver. I've been ripping my hair out trying to figure this out. Dealer wasn't sure what the problem was (went through turning stuff off and on/repairing, etc). You saved me an hour drive on my day off to go spend an unknown number of hours at the dealership for my new car.

[LyleH]

Thank you! Still works as of 8-21-24. Make sure to hold the bottom "seek" button for both button sequences.

[ronchin]

Honda, needs to address this android problem!

[pauldeemer]

Thank You! I spent 3 hours trying to get mine to connect wirelessly today. It worked fine for months and then today it just refused to connect. If I had not come across this video I would probably still be out in the car pulling my hair out. 😅

[joet]

Thanks for making this video! My wife has a 2025 Honda Civic hybrid. Recently, when she tried to make calls via Android Auto using a Galaxy S23, the calls would connect, but neither party could hear the other. I tried the reboot process outlined here, but was unable to complete the very last step. I successfully navigated to the "Detailed Settings and Information" screen, but depressing the "Back-Volume/Power-Back" buttons did nothing. Not sure if they changed the software for the 2025's or something else was causing this. What did work for us, was holding the "Home" button for 5 seconds. On the screen that pops up, we selected "Safe Mode" restart. Once the system was back up, everything worked fine and we didn't need to re-pair the phone or do anything else. Hope this helps anyone else who can't complete the steps in this video.

[PatrickDalzell-ro]

Amazing! Fixed my connection with Android Auto without resetting the whole system. I was going crazy trying to solve this until I found your video.

[benchriding]

I am on my husband's account to write this comment but you are AMAZING! Yesterday, my Samsung Galaxy worked on my 2024 CRV Hybrid and today it didn't. I restarted my phone, checked the settings, and cleared my cache but nothing worked until this! I was so worried about performing a system reboot but after reading the comments, I gave it a try and it works again!!! Thank you so much!

[deasler]

Thank you. We have a 2024 CR-V Sport-L Hybrid. Android auto suddenly stopped connecting, no matter what I tried. I followed your reboot instructions and now it connects perfectly again.

[tomkatt]

Thanks so much for sharing this information! Like any other computerized device, rebooting typically solves most common issues. A real shame that such a basic troubleshooting step isn't provided to the owner more easily and we have to scour the internet to discover things like this.

This looks like the same infotainment screen used in the new 4th gen Pilots as well.

[scarabprime]

Great video. This also works for iPhone users having CarPlay issues.

[zachinabox]

This solved my Pixel/CRV issue, thank you kindly! Also, I'm not sure if there are any dingdongs like me, but please note that in this video the first set of three buttons is Home, Audio Power, and the *track* back button, not the back button below the home button. I was jamming on the top three buttons for awhile before realizing my error. Thanks for the video, hero!