Anna Deavere Smith Pitches Empathy | KQED This Week

It's not a word often heard in politics and on the news, but "empathy" is something that today's leaders might want to cultivate -- at least, so says performer and playwright Anna Deavere Smith. In an upcoming workshop in San Francisco, Smith aims to teach the art of empathy, and it's not just for actors. "Who is that boss that you're gonna go in and talk to if you would like a raise?" said Smith. "Who is that person you're about to fire?" Scott Shafer talks with Smith about how empathy can be a useful tool in many of life's arenas.