SOP Choosing or Changing Your PSA

SOP Choosing or Changing Your PSA
Your PSA is one of the most important tools you'll ever invest in. Do it right, be intentional, but don't freak out about here. Here are some tips.

Timeline -
00:00 Choosing or Changeing PSAs
00:57 Enter employees in the PSA
01:54 Enter your contracts
03:02 Enter client users
04:07 Which tickets to work?
05:09 Using part of your PSA
06:16 What is a good backlog?
07:34 A well designed PSA
08:28 Two big rules you have to remember
09:30 About switching PSAs
10:32 There's a right PSA for you
11:41 Changing is easier with good processes
12:09 Call to Action