General RV... A Customers Perspective

In this video we give you our perspective as a customer of General RV. We tell you the truth about how they treated us, how our experience was and if we got a good deal when compared to other RV dealerships. Our review of General RV is focused around the Ocala, FL location. We will tell you our first hand experience with General RV and what it was like dealing with the staff at that location. Follow along as we share our story of how and why we purchased our Alliance Paradigm 390MP from General RV in Ocala, Florida.

General RV Ocala, FL
352-653-1900

Our Salesman Gustavo Pino
[phone]

❤️❤️ RV Essentials ❤️❤️

*This channel is for entertainment purposes only. We are not experts nor are we making recommendations. We simply share our opinions and experiences of what works for us. Please do your own research and make your own decisions.

[MattsRVReviews]

Thanks so much for the great review!!!!

[monicawilson]

I often ask how employees are treated by the company. I appreciate your comments on that.

[valerieturnbull]

Thanks for taking the time to relay your experience- we found it invaluable

[karlmichael]

General RV in mount clemons michigan was FANTASTIC. I still call the salesperson and talk with her. She always makes time to talk to me and answer questions.

[shtkan]

Cool video, but it still doesn't take away the fact that there are several families in some serious trouble because of General RV.

[roywall]

I am a veteran of RVing. In 2015, I was looking for a new travel trailer, and General was one of the dealers I visited. It just so happens that it was the location now under investigation in Utah. The sales staff was not interested in anything I said, and only wanted to know “how much are you willing to spend”. After he asked me that three times, each time cutting me off while I was trying to explain to him the features I needed, I told him I wasn’t going to spend any money with him and left the dealership. I knew more about their product than they did. I was far from impressed.

[dodge]

I really appreciate this video we're shopping for our first RV and it's refreshing to hear positive feedback.

[molliesdad]

I am happy for you and the experience you had with General RV however, until the leadership comes clean about the fraudulent dealings at their Utah store I will not consider them for my RV purchase. Thanks for sharing your experience.

[monicawilson]

You’re so right about the connection between how the management treats the employees to how the employees treat the customers.

[enjoylife]

Isn't General RV under investigation for altered paperwork on the loans?

[scottnightengale]

We have bought three RV’s from the GRV dealer in western Michigan over the years and have never experienced any kind of issue. Free stuff? How about a really nice equalizer hitch, two covers and a 5th wheel hitch on our last purchase. They always throw in store credits, too. We’ve had the same sales person for all three trailers and has been fantastic to deal with. Absolutely no pressure from the finance people for any type of add on. When it is trade time, we will head back to GRV for our next one.

[davidwatko]

I’ve only bought one RV, the one I got right now, it was suppose to come from GRV, but after about a month of them NOT returning my phone calls, no paper work of any kind, then the day before I was supposed to pick it up they call and say the upgraded pin box and capture plate was not in. Mine you they knew about it the day i looked at the 5th wheel, and still didn’t have it. Then that evening the finance guy calls to tell me the dollar amount for the certified bank check. That was Friday evening and we were suppose to be a the dealership at 9am Saturday morning. My point is, their flipping attitude! about oh “that’s a deal breaker” F ing right, after I give you a $5k down payment. No communication at all!!!! I wouldn’t buy a wagon to pull my dog around from them.

[johnhowell]

Thank You for the Honest Review Nice to here that you had a great experience

[thecasualrver]

Here's my experience with General RV, In the last 6 years, I have purchased 3 motorhomes from GRV, The 3 motorhomes were purchased at 3 different GRV dealers in the Michigan area. Each time It was a good experience, we had no complaints. I will say this; A good deal is when both parties are satisfied with the deal made and agreed to. BTW all 3 purchases, the paperwork was in order as agreed upon.

[Riker-eqyv]

I purchased my 4th new Motorhome and my 1st from General RV in January of 2021 from the Tampa store and it was the absolutely worst experience ever for me. I’m glad your purchase was a positive experience but for me NOT SO MUCH!

[MJim-kohd]

Our experience with General RV in Orange Park FL (Joe Lunsman Sales Rep) was similar to yours — excellent. We did not need financing, but got 3 bids from 3 dealers for a fully loaded 2021 Coachmen Beyond 22C AWD Li3. After presenting 3 pages of all the specifications we needed General RV offered the best deal in Florida. It was a pleasure working with this dealership through the manufacturing delays and the only servicing issue which surfaced regarding a swivel seat alarm was remedied by the Service Dept the same day I called. I would add for anyone in the market — that the dealers claiming to be the biggest in this or that type of RV do not always offer the best deal or service.

[danjones]

I prefer to buy locally with people that aren't constantly being sued. The thing in Utah is just one of many instances they have been caught doing shady things.

[sitchad]

We just picked up our Class A from General RV in Utah and had the same experience, It was seamless and great.

[jerryflynn]

We went to General RV and loved the alliance but could not come to a deal we wanted and felt like the price was out of our reach. The manager did not want to work on it either and let us walk. We looked for another two weeks and ended up back at General RV not by my choice but my wife's choice. She talked me into going one last time. This time was much different we looked at several fifth wheels and decided to get a toy hauler. Unfortunately when we went home after signing on the dotted line we realized the toy hauler did not have a half bath. We returned the next day to explain to them we really needed a half bath in the Toy Hauler and to them it was no big deal to assign us our third salesperson. We found the road warrior to fit our needs. We did purchase the road warrior at a great price. We took it home but the generator would not run the unit like it was supposed to. I called general rv they sent a transporter that day picked up the RV took it back to their location fixed it the same day and delivered it back to our house all in one day. Needless to say we are very happy with our experience at General RV.

[LTRegulate]

I am hopeful we'll have the same experience. The motor home we have put a large deposit on with General RV in Salt Lake City is being built now. So far everything has gone smoothly.