Onboarding your Litter-Robot 3 Connect | Whisker App

In this video, we’ll be explaining the quick and easy steps to onboarding your self-cleaning litter box — Litter-Robot 3 Connect, through the Whisker app.

Easily control and monitor your Litter-Robot 3 Connect using the Whisker app. Keeping you updated in real-time, you’ll know when to refill your Litter-Robot and track all of your cats’ litter box habits.

🕒 Timestamps:
00:00 Onboarding requirements
00:24 Connect to the Whisker app
00:49 Make Litter-Robot 3 into setup mode
1:02 Register your Litter-Robot
1:18 Connect your phone to Litter-Robot
1:48 Final checks
2:00 Outro

✴️Requirements when setting up app
IOS 13.0 or later or Android 8.0 or later
Camera permissions required in app
Network: 2.4GHz WiFi signal with IPv4 addressing
Enabled bluetooth on mobile device

🛜SSID Network names must be under 31 characters and cannot contain special characters:
Commas
Slashes
Periods
@ Signs
Apostrophes
Spaces

⚙️Onboarding process:
Make sure your Litter-Robot is WiFi compatible
Make sure your mobile device’s bluetooth is enabled
Install and open the Whisker app
Log in or register an account on the app
Select the Litter-Robot 3 icon to start the onboarding process
Put Litter-Robot into pairing mode by long-pressing the Cycle and Empty buttons together for 3 seconds or until the Power button turns blue. When done correctly, the Power light will turn white, then blue.
Register your robot by scanning the QR code on the back of the unit to link the serial number to your app.
Name your Litter-Robot
Connect your phone to Litter-Robot via your device’s bluetooth
Select your home WiFi network and enter your password
When connected successfully, the ready light on the unit will turn blue

If you have any questions,
Consult our related support articles or contact our team.
🛠️ Support Articles:
Onboarding Litter-Robot 3 Connect to Whisker App:
Unable to select WiFi network:
Serial number currently in use error:

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/ @litterrobot

[jennifergraceh]

Help! I’ve been trying for an hour to get connected to wifi. It won’t connect to Bluetooth. It initially would turn wifi on but now it won’t even turn wifi on. I don’t understand what is happening.

[maggiewestbrook]

I’ve told everyone I know not to buy one of these. The app doesn’t work which means you can’t get support for the litter box (because you can’t register it without the app) I’ve followed all the instructions and tried multiple times and no matter what it won’t connect. Disappointed is an understatement after $500