What is Natural Language Understanding (NLU)?

Voxable’s CTO Matt Buck discusses the basics of natural language understanding (NLU) and what needs to happen for a human to have a conversation with a machine (i.e. The Conversational Interaction Loop: Listen, Understand, Process, Respond). When performing NLU, it’s important to recognize intents and entities because that structured data is what the machine will use to generate a response to the user.

Voxable is the conversation design platform for teams that want to build better voice and chat apps.