Bank of America Chargebacks

Read to see how Chargeback Gurus can help you manage your chargebacks and fraud?

While the chargeback process is similar across all networks and banks, it helps for merchants to know specific qualities and information about each in order to best address and fight chargebacks. Chargeback fees at Bank of America range from $25 to $50 for each disputed charge and merchants are the ones to bear this financial burden unless they decide to go through the chargeback representment process and end up winning it. The best way to do that is to start with understanding Bank of America's specific chargeback policies.

Bank of America does tell its customers to communicate the issue with the merchant before opening a dispute, but if the customer cannot resolve the issue with the merchant, they have 60 days from the closing date of the statement to initiate a dispute. For merchants, these time limits are different. Bank of America gives 18 days to respond to Visa cardholder disputes, which are required whether the merchant intends to fight the chargeback or not. Additionally, they give 30 days to submit a chargeback representment case after it has been acknowledged. Aside from these, there are other time limits the merchant must keep in mind, which are discussed in the video.

Some companies choose to outsource chargeback management and representment to a chargeback services company like Chargeback Gurus.

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©Chargeback Gurus 2020
Production: Tyler DeLarm
Narration: Sarah Rife

[sallyclay]

I have Bank Of America, for my retirement acct. Its a basic primary savings and checking. I think, because I keep it simple, I have no disputes.