SeriousWatches - Serious Talks: About Us

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I can't recommend this company enough. Absolutely fantastic service. I won't spoil the surprise but when you receive your watch you'll think it's your Birthday or Christmas. I just purchased my 3rd watch from them, a limited edition pre order. Really looking forward to receiving the watch.

sinjinadams
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One of the best online experiences ever!! I have purchased from SeriousWatches several times and will return often. Customer service is the best on the internet. Thank you, Kaj!!

TheDirector
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Hi Kaj, stumbled onto your website and am so impressed...also with your story of how you started. I will be back and forth on your channel looking at watches I hadn't previously heard about (as well as many I had). This will give me plenty to do whilst I'm locked down overseas and can't get back to UK. Thanks again....

keithhodgson
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I saw you from the Transnistrian region :-) I wish you success in sales!

ruporb
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The part where you said we don't need watches, that we're buying happiness was absolutely spot-on. Not many watch enthusiasts or companies enjoy shedding light on that fact. We like to justify our purchases as logical, when in fact it is the opposite. The fact that you were open about that, embrace it and use it to cater to your customers honestly just sold me on your entire business and your team. I can only dream of what it must be like to get that glass of champagne or a coffee from a Rolex/Omega/etc. AD after a purchase, so to go that extra mile of not wrapping packages in newspaper (lol) definitely earns bonus points from me. You can expect a watch purchase from me soon enough.

Thank you and your team, and for Met specifically for reaching out about your fantastic gloves. Looking forward to my first watch from you. (I'm eyeballing an OceanX.)

Asterngeisha
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Received my first order from SW today ! I gotta say I was shocked ! The packaging was phenomenal !! It looked amazing and it really felt like a personalized experience .. I have yet to open the OceanX speed chrono (pink) cuz its a valentines gift for my fiancé but the experience I got just by receiving the item was incredible .. Shipping was lighting fast to Canada and communication with customer service quick & helpful... More dealers SHOULD do what you guys are doing ! I will recommend SW highly to everyone .. Thank you and keep up the great work

tommycrue
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For anybody watching this video I can tell you, from my own experience, this company are the very best company I have ever bought a watch from. Without exception.
Customer service is excellent. My watches always arrive the next day (I'm in the UK), and are very well priced.
But it's more than that. SW clearly take the time to make sure you enjoy your purchase. After sales is fantastic. No query is left unheeded.
The only time I ever buy watches elsewhere is when they don't stock a brand I'm after. On that note...please try and get Steinhart watches (although if you do it may make my relationship suffer. Apparently I already have "too many watches").
Keep going and every success in the future.

Onlyhuman
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I bought from you several times, always a great experience, thank you so much for your great work!

ColonelZapBlog
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Best microbrand and Orient dealer in Europe.

andreskoppel
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At last a great microbrand dealer in Europe, please can you start stocking Zodiac, since a retailer here in the UK has unfortunately gone under, there is nowhere I can find to buy a Zodiac watch except the US

thebaldwatchcollector
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You got me at hello bro. Great success story!

CADAVREFILMS
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a team video will be great, so we can know who is who we are always talking by chat 😂

simonmontoni
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Nice to see the face behind the best watch dealer I’ve ever used, good luck and never reduce your service.

johnimg
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Excellent video, you have to cut a niche in a competitive world and SW are the best, ordered far too many pieces !! Mark is a star!! Excellent content, should look into brands such as DWISS, SWC, Stratton, Vostok, Visitor & maybe Bulova. on 2nd thoughts dont as its bad enough already and on verge of divorce !!! ;-), all the best from the UK - Nick.

nickmorgan
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I just ordered an RA-AR0004S on your website you were the only one who had them in stock, without you guys i would've accually had to wait pff cringe.

Cris_Formage