17 What is an agreement

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Do you know what is an agreement? You need to know this for your PMP Certification.

An agreement is a document or communication that outline internal or external relationships and their intentions. A contract is a type of agreement, but an agreement isn’t necessarily a contract. Agreements can be used to express and outline the intentions of projects. The charter and project management plan are examples of agreements that are not contracts. They are internal agreements. Other examples: service level agreements.

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