How to unlock a suspended Microsoft account | Microsoft

We've noticed some unusual activity on your account. To help protect you from potential fraud or abuse, we've temporarily locked your account. We know this is frustrating, but we can help you get back into your account with just a few steps.

To unlock your account, you must enter a security code you receive via text message from Microsoft. The phone number you use to receive this text message doesn't need to be associated with your account. It doesn't even need to be your own phone number. If your phone doesn't receive text messages, ask a friend or family member if you can use theirs.

Follow these steps to unlock your account:
2. Enter a phone number to request a security code be sent to you via text message. This can be any phone that can receive text messages.
3. After the text arrives, enter the security code into the web page.

Why accounts are locked and disabled:

Malware, phishing, and other harmful activities
Microsoft forbids the use of our services for:
- Malware: Sending intentionally unwanted or harmful code or software.
- Phishing: Stealing private information from others by tricking or spoofing them into providing it.
- Interfering with, harming, or spoofing Microsoft networks, services, or other systems.

Spam
Spam takes many forms. Don’t use Microsoft networks to send, share, or publish unwanted emails, comments, messages, photos, reviews, or any other content.
Tips:
- Don’t send unsolicited promotional or commercial content.
- Don’t send content to people you don’t know or to many people at the same time.

Use of multiple accounts for abuse and other suspicious activity
- Don’t use programs, scripts, or bots to create Microsoft accounts.
- Don’t spoof or reuse information across multiple accounts when signing up.
- Don’t create or use multiple accounts to violate Microsoft policies.

[anmefanboy]

I can't get into my account. I'm not getting a verification code after putting in my phone number and it gives the option to check other verification methods but that does ABSOLUTELY NOTHING. Now I can't play all my games that are linked to my epic games account because when I try to unlink and link to new account it takes me to my locked xbox account to sign into but I can't sign into it, you wanna know why? BECAUSE IT'S LOCKED for no reason!

[AzzarRizqi_]

my account has been locked for several months and I can't open it, because of what?, because every time I want to open it the message "try another verification method" keeps popping up, I've followed the instructions given in the help center but still can't open. I've also done what people say, namely clearing cookies on the browser and restarting it but it doesn't work...how can Microsoft solve this?, I'm very disturbed by this and I've even seen people experiencing the same thing. ..please resolve this problem as soon as possible 😢😢

[UnknownLeast]

Just i am playing Minecraft game normally after some time my Microsoft account locked after than i worried and try to login i repeat same process 5 or 6 time please don't suspend my account 😓😭also i didn't give my account to no one's please fix my problem

[LazNews-thte]

Cuando amas lo que haces, harías cualquier cosa para recuperarlo como tu cuenta y tu comunidad, es como una metáfora de ser tu padre y el canal y la comunidad tus hijos haciendo todo lo posible para recuperarlo, gracias *Firm tech recovery* por todo y danos un ejemplo de que luchas por lo que amas ❤

[mikkymich]

Big thanks *Firm tech recovery* for helping me out. God bless you brotha... I've tried following these steps from the device and location where the account was always logged into and I got a page that says we don't recognize your device. The tutorial video was not helpful tho but Big Ups Jon

[LadyMarshal-oizz]

In terms of character and expertise, *Firm tech recovery* is truly unparalleled. He embodies reliability and exhibits exceptional professionalism within the IT realm. Jon epitomizes the ideal colleague – passionate, industrious, and incredibly knowledgeable. Undoubtedly, you’re the ultimate, Jon

[lilbird-cs]

Thank you for your great job *Firm tech recovery* . We really appreciate your efforts and dedication towards the work. May God bless you to show your worth and skills in the future like this, over and over. I really appreciate your great skills and thanks alot for all what your have done and helped me out a lot. The Sky is the limit mate Shine On

[маринаандриенко-но]

I'm just a simple person from Switzerland, but I want to know how awesome it is what you did and what you do *Firm tech Recovery* . I found it difficult to do the steps by myself, thanks to you for being a life saver. I'm really happy seeing his name everywhere in the comments. It says a lot about his good work

[СезимБеркинова]

I’ll forever be grateful to you for who you are, what you did. Thank you *Firm tech Recovery* Thanking you for your support, love, and care to your duties. You are indeed a blessing me. Thank alot buddy i will always remember your good did towards me

[DZIROL]

Everyone should have a dedicated person like you *Firm tech recovery* . People dream of hiring such a talented expert like you. Keep up the hard work. Thank you so much for your dedication in this process. Thank you for your commitment to your job. Your outstanding performance helped our me alot. Thank you once again for your hard work and dedication.

[ivanterelya]

Honestly, *Firm tech recovery* I'm amazed by your consistent ability to deliver exceptional work every single time. Your willingness to lend a helping hand during my time of need is deeply appreciated. Thank you for your support and kindness.. I take pride in your capability to overcome any challenge and consistently achieve outstanding results regardless of the circumstances.

[precioustoronga]

The time and efforts you had put into this work that is beyond excellence *Firm tech recovery* . I couldn’t take the selfie because it shows captcha download failed. Take my cordial thanks! and i will make sure the world knows more about you and the good did you have done for me, people like you are rare. Thank you *Firm tech recovery*

[Madistka]

Hail the champion of professional decorum, whose unwavering attention to detail and commitment to excellence set the bar higher and higher. You helped me a lot *Firm tech Recovery* ... I got back my account that was hacked, if it wasn't for your help I wouldn't have succeeded... Thank you very much

[Moha変]

This channel is the sole exception where I haven't skipped the promo ads. Your finesse in effortlessly integrating promotional content within your videos is genuinely impressive. Sometimes, it takes a moment to recognize that you're endorsing anything; I commend *Firm tech recovery* for your adept execution in this aspect!

[carolwambui]

In your journey ahead, may success be your faithful companion, *Firm tech recovery* Your brilliance will illuminate every endeavor you undertake amidst prosperity! May your dreams materialize, guiding you toward a future filled with promise and radiance! Your accomplishments speak volumes about the bright prospects ahead, inspiring confidence in your ongoing journey. Bravo! Your assistance in undisclosed matters is greatly appreciated, and it’s truly an honor to have your guidance. Thank you for your invaluable contributions.

[iraklivashalomidze]

I cannot imagine completing this project without you *Firm tech Recovery* . You are amazing. Thank you for being there for me. Not a single effort of yours will go in vain. You will be rewarded for your pain. Your hard work will bring you a lot of gains. Well done. Your achievements speaks itself about your capabilities. Slow and steady makes it to the top! Good job! Jon

[VinceGoesEV]

I am stucked out of my acc it got suspend for no reason i tried reset passwird doesnt work the phone number one i try it say this verification method isnt working rn use another one. Another wht??? I dont have secondary email on that acc wht am i supposed to do?

[борспалий]

Utterly frustrated and upset as my business account remains inaccessible. Thank you, *Firm tech recovery* for your invaluable techniques and procedures. Thank you wholeheartedly for assisting me with my account recovery. Your quick actions and meticulous attention to detail were exemplary. Having someone as capable and supportive as you guiding me through this process is truly appreciated.

[McDaelz]

My account also got hacked and I followed the method as explained in this video but I'm unable to proceed after recording the selfie video. Thank you *Firm tech recovery* . I'm really happy seeing his name everywhere in the comment. It really says a lot about his good work.

[ЮляВовк-ем]

Awesome work, *Firm tech recovery* ! It's so satisfying to see you putting in the effort to stop those shady characters. Protecting the public, especially the elderly, from those despicable con artists is crucial. You truly deserve recognition and appreciation for keeping us secure. I'm thrilled for you because you're my sibling. Your accomplishments definitely make you a strong contender for the Nobel Peace Prize. Keep up the outstanding