IATF 16949® Audits - The Good, Bad & Ugly: 4.3.2 Customer Specific Requirements (CSRs)

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The CSR matrix is a required implementation that, combined with your quality management system, can aid in the control you need to make an internal audit a breeze.

Join Bob Dornhecker, IATF 16949® consultant and automotive expert, in going over the good, bad & ugly in implementing a CSR matrix into your QMS that will allow control and organization into your workplace in preparation for an IATF 16949® internal audit.

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🚗 Quicklinks
00:06 Intro with Bob Dornhecker
00:42 Best practices
01:15 Areas to avoid in CSRs
01:56 The Good
02:33 The Bad

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  2. automotive
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  5. internal audits
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