YouTrack Online Event: YouTrack Administrators Essentials: Americas

This is an online demo day for YouTrack Administrators. You can see in action how to set up and adjust YouTrack to manage your team tasks and projects, and to play nice for the needs of your team and the whole company.

You’ll get an overview of how to:

Create and set up projects for various teams
Make sure project settings and YouTrack workflows reflect your business processes
Manage user roles so that every team member gets the most of YouTrack
Set up integrations with external tools
Create and manage Agile boards that follow your team’s processes
Prepare a Knowledge Base for external customers and your team members
Enable time tracking
Work with reports and set up dashboards

Speaker details:

Anastasia Bartasheva
YouTrack Lead Support Engineer

Anastasia joined JetBrains in 2017 and has more than 6 years of software development and technical support experience, including team and leadership roles. She is now responsible for YouTrack customer experience processes.

Elena Pishkova
YouTrack Product Marketing Manager

Elena joined JetBrains in 2019 and brings more than 15 years of marketing leadership experience in the IT, Telecom, and FMCG industries. She now leads the YouTrack global marketing strategy.

00:00 - Introduction
07:48 - Project script for non-technical team
08:10 - Project settings
09:31 - Basic set of fields
11:16 - Users, roles and access
15:37 - Agile board creation
18:15 - Project Administration
21:57 - Changing Agile Board Settings
24:08 - Working with the Knowledge Base
27:10 - Software development team project
27:35 - User groups in YouTrack
30:10 - Scrum project template and customizing its fields
34:32 - Time tracking
36:24 - Integration with version control systems
38:40 - "Workflow: what is it and how does it work?
42:00 - Tree-structure of tasks
43:02 - Scrum boards for management and developers
47:12 - Backlog
49:22 - Burndown chart
50:40 - Helpdesk scenario
52:31 - Workflow setup
53:36 - Mailbox integration
55:35 - Knowledge base for external users
57:58 - Helpdesk scenario in action
1:01:53 - Management and executives scenario
1:02:26 - Agile Boards for management tasks
1:03:29 - Reports
1:05:00 - Dashboards
1:07:45 - New YouTrack Lite
1:16:29 - Q&A session

[JetBrainsTV]

00:00 - *Introduction*
07:48 - *Project script for non-technical team*
08:10 - Project settings
09:31 - Basic set of fields
11:16 - Users, roles and access
15:37 - Agile board creation
18:15 - Project Administration
21:57 - Changing Agile Board Settings
24:08 - Working with the Knowledge Base
27:10 - *Software development team project*
27:35 - User groups in YouTrack
30:10 - Scrum project template and customizing its fields
34:32 - Time tracking
36:24 - Integration with version control systems
38:40 - "Workflow: what is it and how does it work?
42:00 - Tree-structure of tasks
43:02 - Scrum boards for management and developers
47:12 - Backlog
49:22 - Burndown chart
50:40 - *Helpdesk scenario*
52:31 - Workflow setup
53:36 - Mailbox integration
55:35 - Knowledge base for external users
57:58 - Helpdesk scenario in action
1:01:53 - *Management and executives scenario*
1:02:26 - Agile Boards for management tasks
1:03:29 - Reports
1:05:00 - Dashboards
1:07:45 - *New YouTrack Lite*
1:16:29 - *Q&A session*

[fernando]

Thank you ladies, it was very useful!

[eric-ampire]

Very useful vidéo for projet management