[Webinar] A New Era in Customer Success: CS 5.0 and Baton Live Demo

Our CEO, Dave Blake, shares his perspective on the evolution of the Customer Success industry entering the CS 5.0 Era (The AI-First Customer Success Era) and highlights how Baton will be seamlessly integrated into the ClientSuccess solution to enhance your onboarding and implementation capabilities.

Whether you’re interested in leveraging Baton as a standalone solution or integrating comprehensive onboarding and implementation capabilities into your existing CS processes, this webinar is for you.
The session will also feature an insightful live demo of the Baton solution.

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Chapters
00:00 - Introduction
01:25 - A New Era in Customer Success: CS 5.0
16:21 - The 5 Ps of AI-driven Customer Success
16:49 - Unified Platforms for Unified Experience
20:20 - ClientSuccess acquired Baton
23:11 - Baton's live demo