Who the Heck is VEVOR? (We found out!)

Who the Heck is VEVOR? (We found out!)

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The Den of Tools 3 Pillars of Trust
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▶Honesty to the point of being awkward: It is our pledge to be as open as possible and always let you know of any relationship we have with any seller or manufacturer. All opinions expressed are entirely our own. When we make a video we will discuss issues with sponsors but we do not allow editorial edits. We will only make changes to our video based on incorrect factual information. Furthermore, we do not post "Ads" on this channel". If we feature a product it's because we believe it has value! That value might be as a boat anchor and if so we will say as much.
▶X-Ray Level Transparency: If a company has paid to sponsor a video we will tell you it's a sponsored video. If a company has provided free products for review we will tell you the product was provided for free. If a company pays for us to travel to an event we will disclose that as well. If a company has done anything for us in the past we try to always include that in our video if it's relevant to the topic.
▶Over Communication: If there is one thing I learned in business. Under communication kills! As such we strive to be easy to access. I try to read all the comments the first day a video is posted. I read every comment from anyone who is subscribed. I randomly go through other comments as time allows. My personal email is posted above as are our mailing addresses. You can also connect with us via Instagram, TikTok, and Facebook.

At the end of the day, we believe in God, Family, and Community. We feel that true success comes from these three factors and that is why we always put will always put you first!

[jaredm]

I bought a hydraulic pump and metal hole punch (ch70) and everything worked great for about 75 punches and then the pump refused to pressure up. I contacted vevor and they got back to me within 24 hours, were very polite, and since they weren't sure what the problem was they sent me a new pump.

I'm actually impressed by the customer service. Definitely willing to buy more stuff from them.

[pauldrinan]

Thank you for doing my homework for me - MUCH appreciated! I was going to buy an expensive tool from Vevor for my business but now I'm looking elsewhere. Subscribed!

[lastbesttool]

I’ve found that many Vevor tools are just rebranded or resold models and I’ve had good luck with them especially given their price point. I’ve got that anvil and it’s great if you don’t mind buffing off the rust every so often. And their lights have held up well. Their 3-ton follow jack has been better than my Craftsman, and I have their thermal imager and it is co-branded with others including Topdon. Solid unit. But all that said, I don’t have any warranty experience with them but many others who have reported not feeling satisfied. Vevor is hoping for more of my support, but I think I’ll take a break and see how this plays out. Thanks neighbor.

[Kelemen]

I bought a diesel heater from them and the fuel pump lasted one run. I reached out and they were actually very quick and sent me a new fuel pump fairly quickly. I’m fairly impressed with the customer service I received

[Mikefestiva]

I have been running Vevor diesel parking heaters for the past few years, they work really well, zero regrets buying them especially if you like staying warm 😊👍

[Sparkstudiollc]

I bought their variable speed portable bandsaw with the mitre base for about $150 on Amazon. Expectations were low seeing as HF sells three base without a saw for nearly the same price. Well now I've put it through about 400 cuts through 1" mild steel, and i have to admit I'm impressed. The motor doesnt even flinch, even on 2" aluminum solid with an aggressive blade. The blade guides are great and tracks like a laser, really helping blade life. The pivot is also nice and solid. The only gripe i have is the mitre scale is about 2° off, and the vice needed to be shimmed .050" on one side, which is easy enough and kind of expected from stamped steel. Im not a fan of knocking off someone's IP, but realistically there's nothing novel about a bandsaw design, really just how well it's built, and they've done that well.

[FarpointFarms]

I've been blessed to have a variety of companies send me items to review including VEVOR. I'll say that the vast majority of the items they have sent have been on par with HF's offerings. They have a few duds here and there, but they quickly leave their store and are never mentioned again.
I really get the Harbor Freight in 1998 vibe from them as they are working to find their place in the online tool world. Overall I'd say for the price, they offer tools and many other things that get the job done.

[willbaxter]

Bought a VEVOR 60lb demo hammer "Jack Hammer" that has been run hard. I burned up the brushes in the motor after about 30hrs, they had me new set in 2 days. The new brushes burned up in about 6 more hours of work. This started costing me time and money on the job and I said as much to VEVOR, they sent a replacement tool and paid return shipping label within a week. Can't complain there. Bought a midi-wood lathe for brother for Christmas this year from them. He loves it. I gave them a chance because my neighbor had a little mini-machinist lathe from them he was very happy with for his little projects. He has had it about 3 years I think.

I think you hit it right on the head. VEVOR is like HF in the 90s'. But HF is top tier now, they employ hundreds of engineers conducting R&D and have all their QC/R&D test labs here in the U.S.A. The big name power tool companies sure can't say that these days. The also now hold many one-off patents (like their off-road jack nd ICON tools) and on many of their other tools. They maintain their good, better, best selection intentionally so they reman affordable for every budget. They really keep the cost down because they cut out the middle-men by selling their own tools directly from factory to store to customer.

[mikefisc]

I really appreciate you for doing this video. There are few things more noble on YouTube than a pure act of consumer advocacy. Thank you Jeff.

[jwear]

This is 100% what happened to me the first time I ordered something from these guys... Here is the basic experience from a review I left on Vevor earlier today. I received the Flush Kit yesterday and blocked out some time today to flush my tankless hot water heater. Everything looked pretty good and was going well, until I plugged in the pump. It instantly popped the GFCI breaker. I unplugged everything else for the dedicated 20 amp circuit, and tried it again. The pump consistently popped this GFCI breaker and two other ones we tried to plug it in to. So, I reached out to support. They required me to make a video of the issue. No problem... Except, I then had to edit a 45 second long video down to small enough for Vevor's tech portal to accept the file. 2 hours after unpacking this kit, I finally have enough information to open a trouble ticket. After that, I noticed Vevor has chat support, so I figured I give them a chance to take a look and work out a replacement option or issue a refund and just another one ordered from Amazon. This didn't go very well. Their chat specialist also asked me to attach a video and I sent the one I had edited down to 13MB, but their chat feature wouldn't allow the filetype. How weird is that? It's a 13MB MP4 video file... Anyway, I emailed it to her instead and she received it. She then told me she'd send it to another team who would get back to me in 3 days. Seriously? So, I asked her to just issue a refund and start a return on the product. She said no. Hmm... I question why and was again told to wait 3 days for an email and then informed... "This is how we do things." I am not impressed. But then again, it's just a flush kit, right? Not something most people would be impressed about one way or the other. The disappointing part of this is that Vevor has a policy to make things difficult when a problem arises with one fo their products. That is unfortunate, as I really had higher hopes about using Vevor in the future. Any product can have a few bad ones get through manufacturing. I get that... So, perhaps the majority of these kits are just fine. However, I feel the real problem is Vevor as a company. Their policies will cause you grief should you receive a defective item. This I am confident about. The products will be hit or miss, but their support will always be substandard. PS: I would have uploaded the video fo the defective pump here in this review, but Vevor does not allow posting videos of thier products that fail.

[thomlipiczky]

Fascinating! I'm really impressed with your investigative skills and perseverance! I, like many, have been inundated with Vevor ads, and have wondered who/what/when. Thanks for the public service!

[dendre]

Have a vevor all in one diesel heater for my camper, been running it almost daily for the last 3 months, Zero issues. If I get one more winter out of it Im happy....pretty sure the warranty service gonna be a bust. Even so im still Eye-balling one of their 53 quart fridge/freezers that seems to be a really good product.... still undecided.

[juanandrada]

Have bought several tools from Vevor and can't complain about the quality or the price. Corporate structures are sometimes very complex. I have had a great experience even when a winch was missing the mounting hardware. They overnighted the missing parts. Was very impressed.

[MagicWuf]

I had a vevor review channel recommended to me not too long ago. It has been around since July 2024. In 4 months, they uploaded 11, 000 reviews. Eleven thousand. That is, on average, 91 per day. I suspect the reviews are created by ai using the description and a slideshow of photos. What a time to be alive

[geoffap]

Over the past couple years, I’ve got several items from Vevor and they are all still functioning and we’re an excellent value. First product was a vac sealer and the second product was a large volume ultrasonic cleaner. third product with a Cable chain lift. I’m pleased with my purchases and will buy again.

[ericness]

I bought a paint pressure pot from vevor a year ago. I saw all the negative reviews, but just enough positive ones that I decided to take a chance on them. I got my pressure pot fast, the box was beat to hell, but there was no damage to the item itself. I’d hesitate to buy anything really expensive or anything with electronics from them, but for tools that aren’t delicate I’d take another chance on them again in the future (assuming they stick around long enough).
Thanks for looking into them.

[xeontis]

I bought a TV lift mechanism, it developed a minor ticking noise on the down stroke. I contacted customer support and supplied them with a video at their request. A week later a whole new unit arrived. The original is just fine and still in place but now I have a spare. Excellent customer service.

[rl]

I bought their 14” electric power concrete saw. It is a rather unique product at an unbeatable price. It ain’t Hilti quality but it neither was the price. So far, it has been working well enough to be a better option than renting from the big box store.

[timmaahhhh]

Love this vid. Thank you for the hard work! I figured with everything they were sending to content creators, they were pushing really hard. I recently made a purchase from them. The 3" machinist vice on my Smithy mill broke while setting up to drill a new bolt pattern in my rear axles. The options for a 3" vice were pretty limited, I would have spent $100 at HF for basically the same POS one I had, and anything bigger/better, would have been from a decent name, and cost over $250 and taken at least a week to get. Lift Arc has done a few vids on stuff from them, stating that it is "surprisingly decent garbage". I bought a 5" vice "largest my mill can mount" for $87.00 shipped. It was miles above the quality of what came with my Smithy. Everything trammed true and flat. I did some minor deburring to keep from cutting myself, cleaned the storage oil off, lubed it, and am super happy with it. I may buy the matching 3" for my smaller work as quill height becomes an issue with the 5" vice. I wish I could justify spending $800+ on a nice Kurt, but at the end of the day, my mill just doesn't have the tolerances to justify it and would rather use that money for a better mill. ** Edit** I ordered the vice on Thursday night, and had it at my house on that Saturday. I am sure shipping was almost all the cost I paid for the item.

[bigdawglb]

I bought 1 big $500 stainless steel composter from them and something was wrong with it and when I messaged them at first they said they would send me the part that was messed up, so i waited and waited and waited some more and I messaged them again and then they said they can’t send the part and offered me a $50 refund that i never got. So if you gonna take that chance and get something from them id do it through amazon if possible even if it costs a little bit more money.