MSR-IISc AI Seminar Series: Designing AI Systems w/Steerable Long-Term Dynamics - Thorsten Joachims

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The feedback that users provide through their choices (e.g. clicks, purchases) is one of the most common types of data readily available for training autonomous systems, and it is widely used in online platforms. However, naively training systems based on choice data may only improve short-term engagement, but not the long-term sustainability of the platform. In this talk, I will discuss some of the pitfalls of engagement-maximization, and explore methods that allow us to supplement engagement with additional criteria that are not limited to individual action-response metrics. The goal is to give platform operators a new set of macroscopic interventions for steering the dynamics of the platform, providing a new level of abstraction that goes beyond the engagement with individual recommendations or rankings.