What’s a #LearningManagementSystem? | #LMS 101 | Lesson 1 | Northpass

A Learning Management System or LMS is a type of software used to facilitate online learning. With an LMS you can easily manage and deliver online learning content to your customers, employees, partners or gig workforce.

Index:
00:00:13 What's an LMS? TL;DR
00:00:40 Series Intro
00:00:45 What's an LMS? Long answer
00:01:40 How can you get ahead of your competitors?
00:02:00 LMS Use Cases

We often get the question: what is a Learning Management System, (or LMS) and HOW can it help my team make an impact? The TL;DR: An LMS is a software that helps you create, manage, deliver and track learning content for your customers, employees, gig workforce or channel partners.

The long answer (which actually isn’t too long) is: An LMS is software for the management and delivery of online learning content. LMSs help subject matter experts (SMEs), educators, and business professionals deliver materials to their target audience, communicate with their online community, administer assessments, monitor progress, track records and a whole lot more.
There’s never been more pressure on companies and organizations to delight their customers, employees, gig workforce and channel partners. It can feel like one wrong move or subpar experience can send people packing for a competitor. But, while the message to improve their experience is loud and clear, few companies have the tools and resources they need to make meaningful moves.
So how can YOU get ahead of the pack?
The most forward-thinking companies are separating themselves by investing in online education, giving their learners the resources they need to succeed. The only way to do this effectively, efficiently, and at scale is with an LMS.
So, who uses an LMS? What are the use cases? And how can it help me reach my goals?
Here are some examples:
A SaaS company could use an LMS to implement a customer education program to help its customers learn the product and keep up with new or improved features. The results? Less churn and decreased time to value.
A bank could use an LMS to train its employees on the industry, how its products work and/or HR initiatives.
A health tech company may use an LMS to educate channel partners (i.e. a reseller, service organization or consultant) on its product or service so that they can effectively communicate its value to providers.
An on-demand service — AKA the gig economy — may use an LMS to deliver resources to its workforce to increase retention and improve customer satisfaction.