So many features, so little time

OpenStack is a mature platform for building private clouds, and you’re in the business of selling private clouds. Along comes a customer  who asks for a new feature - and look, OpenStack already has a project that supports that feature. This will be easy, right?  … Right? We have learned that is not always true. Along our journey from Kilo to Pike, Jess and Deva learned some valuable lessons while attempting to implement and support many of the features our customers asked for, such as VPNaaS, D