Platform Academy Session #25 - October 13th, 2022 - Tokyo Enhancements for ServiceNow Admins

Join us for our series of live sessions focused on platform topics like Automated Test Framework (ATF), Instance Scan, Upgrade Center, Source Control and CICD, as well as everything Workflow Automation. This academy runs every other week, except for major holidays.
We'll have product experts on hand to demonstrate concepts, best/good practices, provide guidance, and answer your questions in a live setting.

Be sure to bring your questions, post them on the community events, on YouTube or post them during the live webinars.

In this session you will learn more about our Tokyo enhancements for ServiceNow Admins. Adam Stout takes us through Upgrade Plans and Admin Center with Adoption Blueprints. Additionally, we speak about how Low Code, Upgrade Center, ATF, and Instance Scan will help you upgrade faster and more reliably.

* 00:00 Start, Welcome and Introduction
* 02:19 Plan and schedule your upgrades
* 04:11 Upgrade project plan
* 20:15 Minimize disruptions with faster upgrades
* 26:05 Set up your instance for upgrade success
* 34:54 New features in Tokyo
* 40:20 Demo
* 49:48 Resources and Takeaway
* 53:23 Academy Wrap-up and Outlook

You can find all past and future sessions on the Now Community:

Resources, videos, and more!

Community event post with resources

Docs
Admin Center
Adoption Blueprints
Upgrade Center
Instance Scan
Automated Test Framework (ATF)