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AI-Powered CX: Discover the Future of Customer Experience with Thijs Waanders
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Join us for a captivating conversation on the future of customer experience with Thijs Waanders, Consulting Director at Cognigy.
In this episode of CX Disruptors, we delve into the dynamic landscape of AI-driven transformations in customer service. Thijs shares his insights on how Generative AI is reshaping customer interactions and its potential impact on both customer-facing and agent-assisted experiences.
Discover the key considerations for businesses in adopting AI, the convergence of platforms, and the evolving role of AI in enhancing customer satisfaction.
Tune in and gain valuable perspectives on the exciting journey ahead!
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Join the Cognigy network:
#CXDisruptors #AI #CustomerExperience #Cognigy #CX
In this episode of CX Disruptors, we delve into the dynamic landscape of AI-driven transformations in customer service. Thijs shares his insights on how Generative AI is reshaping customer interactions and its potential impact on both customer-facing and agent-assisted experiences.
Discover the key considerations for businesses in adopting AI, the convergence of platforms, and the evolving role of AI in enhancing customer satisfaction.
Tune in and gain valuable perspectives on the exciting journey ahead!
---
Join the Cognigy network:
#CXDisruptors #AI #CustomerExperience #Cognigy #CX
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