HP How To Fix Blue Screen Error Critical Process Died

Nothing strikes fear into a computer user than seeing a dreaded blue screen of death:/ Although it's not as hopeless as it seems. In this video, our HP Certified Technician takes you through the steps to diagnose any software or hardware issues that could be causing this problem.

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Links for buying replacement RAM by part number:
(your replacement RAM doesn't need to be the same manufacture but it often times needs to be the same part number/data transfer rate)

PC3-12800

PC3L-12800

PC3-10600

PC4-19200

PC4-2400

PC4-2133

Link for replacement Hard Drive compatible with most HP laptops:

Link for replacement Solid State Drive needed if you are upgrading from a Hard Drive to a Solid State Drive compatible with most HP laptops:

Links for the top two replacement Solid State Drives compatible with most HP laptops:
(Compare with what is already installed in your laptop)

Computer repair tool kit recommended by our technicians:

How To Replace a Hard Drive and Install Windows 10 On Your HP Computer

Egghead Fixer’s Website

Link for work laptops and desktops our technicians recommend:

Link for school laptops and chromebooks our technicians recommend:

Link for work laptops and desktops our technicians recommend:

[abbyllamas]

I removed and cleaned my hard drive connections and this solved my problem.

[marks]

First, thank you for helping others, it is appreciated. That said, I have a blue screen on my HP Pavilion laptop. I did an HP disc test and all passed. I did a Diskpart test and all disc were fine. Did /scannow, dskchck, and hard reset (remove battery test) too. But it keeps coming up with a blue screen. Still a bad system or is this an easy fix? I am a layman computer guy btw :). Thnaks, Mark

[jaynizee]

My problem is the fact that while I'm working with my system. it suddenly brings up a blue screen and causes the system to restart and I'm not sure why

[mauriwyd]

with the F9 option, I got onto a page saying "Boot Manager" at the top, and it asks me to choose from 2 options.
1. OS boot Manager (UEFI) - Windows Boot Manager (ST500LM030-1RK17D)
2. Boot From EFI File
Please help.

Factory Reset Option -

What happened when I did the clean factory reset was it gave me an error saying no changes were made.

[stephaniegaribay]

Hi, I ran a hardware component test and failed. I was given this id code.
ID: GLP76F-7LTA8C-MFPWLJ-61CA03
I also have Trojan:Win32 threat. I can't seem to be able to remove it.

[shouryaryt]

Thanks you saved my life from my parents

[kuber]

Hi Guys, nice video thanks for it. My HP laptop has gone into a plain blue screen mode after starting up for 5-7 mins. When i did shut down and reboot using power button it took a lot of time for startup sequence. Then it froze at the blue screen. Any ideas what to do here?

[daltonsaid]

I am never buying HP again. Bought one for me and my wife (Envy x360). Both are garbage, crash all the time.

[JohnHansenBeadle]

I'm going through all the answers as I too have the "blue screen" problem. I had tried various remedies, most of which you suggested but no luck. I too am a layman and try to keep it really simple, but.. of course to do any of these fixes of course you need to have a SECOND DEVICE- in my case, my iphone to carry the instructions, without which if course, I'd be totally lost! All I can do is carry on endlessly trying to fix it but..I'm as interested in the fact this is happening to HP machines and wonder, is there anything about those machines that after two years, with no apparent actions from me, and because it's so confoundingly impossible to fix, will likely result in me having to replace the machine (NOT with HP next time..!!). Do you have any explanation as to WHY they are doing this and what causes it?

[robin]

Mine had a blue screen error then when I turned it off it didn't turn back on, the light is on but the rest isn't, It doesn't even turn on with a charger.

[cant_skip.liftss]

Thanx bro!!!
This trick really works

[shebathankachan]

Hello my blue screen says - "your device ran into a problem and needs to restart. We're just collecting some error info.... "
I know nothing about computers... Should I reset my device or wipe everything?

[Villadyne]

I think i need to remove and re-install windows 10 do you have a link to a video explaning how to do this?

[deararts]

Plz plz help me my pc showing
Boot from EFL file
os boot manager UEFL WINDOWS boot manager
Which one I have to choose
Plz respond to me

[abdulaloubaydi]

Subscribed as my sisters HP Omen 15 is having a problem, when you pull out the charge it goes into blue screen "critical process died" and takes 5 minutes to boot.. had the laptop for 2 years, its a hp omen 15-dc1015na, if I follow the instructions in this video, do you think it will fix it permanently ?

[ghatfan]

I had this issues started like one week ago. I don't know how it happened but randomly when i just started my PC for around 5 minutes its just BSOD no reason. Pls help me i already tried like 2-3 videos and doesnt work 😢

[lukasos]

I think that I have a very rare issue. My Hp envy model13 2019have only blue screen with cursor, does not react to any buttons, I'm even unable to hard reset it as after holding power button screen only blinks for a second, does not restarting at all. Please help.

[raghadbinlaswad]

Hi, my hp is model 15. I tried going to the boot menu, but it won’t change from the black screen at all

[eddiebarbour]

How do you click the things I have a mouse but it’s not showing up

[Snapeserverussnape]

My HP ProBook 450 G3 failed the short DST, do i really need to replace the hard drive? Are there any other way?