Design thinking workshops challenges | SaaS and Enterprise Products

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Follow this link below to learn more and download my design thinking workshop guide for saas and enterprise product design

The challenges you may face organizing design thinking workshops for saas and enterprise product design organizations.

When organizing a design thinking workshop for SaaS and enterprise product design, you may encounter many challenges.

It's important to anticipate and prepare for these challenges to increase the success of your workshop, encourage innovation, and focus on a human-centered design approach.

1. Facilitation skills
• Effective facilitation is very important, and not all facilitators may have the required skills and experience. The facilitator does not necessarily need to be a good persuasive speaker but must be good at guiding a conversation and steering the ideation in the right direction. If interested, you can invest in training, hire experienced professionals, or consider co-facilitation to manage larger groups.

2. Getting everyone on the same page
• Enterprise environments involve multiple stakeholders with different priorities and perspectives. For that, try to clearly define objectives and expectations before the workshop. Use techniques like stakeholder mapping to understand and manage different interests and invite the required stakeholders to your workshops.

3. Balancing new ideas with practical implementation
• Encouraging creative ideas while considering technical feasibility and business constraints can be difficult. I highly recommend including technical and business experts in the workshop to provide immediate feedback on the feasibility of ideas.

4. Working with existing systems and processes
• SaaS and enterprise products often need to integrate with existing systems and processes, which can limit design options. For that you can conduct thorough research on existing systems, highlight design debt areas, and involve IT and operations teams early in the design process.

5. Keeping user needs in focus
• There is a risk of focusing too much on internal business needs rather than the end user's experience. Try hard to keep user personas and journey maps at the center of the workshop activities, and if you can, conduct user research interviews ahead of your workshop. And during the workshop, regularly reference user research and feedback.

6. Time management
• Workshops can be time-consuming, and participants may have other pressing responsibilities. Typically, a design thinking workshop requires four to six days of commitment, which is a major challenge. For this, please click the link below in the description to learn more and download the template I'm sharing today. This saas design workshop template addresses this issue and has the best workshop activities, in my opinion, to get you to actionable design solutions in a considerably shorter time commitment.

• In general, to overcome that challenge, plan the workshop according to the activities that best suit the design problem to maximize time. If necessary, break it down into separate sessions to optimize time.

7. Collaboration between departments
• Encouraging collaboration between different departments (e.g., marketing, sales, development) can be challenging. Design workshop exercises that require input from multiple perspectives and encourage team-building activities as much as possible.

8. Action-oriented outcomes
• Workshops can generate many ideas, but it can be challenging to translate them into actionable plans. So, it is important to end the workshop with a clear action plan, a clear understanding of the design solution priorities, and, if possible, assigned responsibilities and a timeline for follow-up.

Follow this link below to learn more and download my design thinking workshop guide for saas and enterprise product design

This workshop template and structure can guide you from a vague design problem to concrete concepts, providing the groundwork to set you and your team in the right direction.

This workshop isn't groundbreaking or new by any means, but it provides the best step-by-step framework to guide your team from a vague starting point to something less biased and more based on collaborative team effort.

Download my other UX & Product design free templates below!

I hope you enjoy watching it! Let me know your thoughts in the comments below :)

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Very informative!! Thank you for showing us the template and the guidelines!!!

angelahwang