Transforming Banks to Meet Today's Customer Needs

Customers today expect a simple, intuitive, and low-cost experience. BCG's Christophe Duthoit discusses the key attributes of financial institutions that have successfully engineered their customer journeys.

[lolzorkont]

BCG one of the top 3 best Consultancy companies in the world only reaches 200-500 views per video (few video's with more ofcourse). This just proves how hard it is for companies, even the best companies in the world, to get attention and spread their knowledge.