Acuity Employee Stories: Andrew

Andrew, a Field Claims Adjuster, touches on how it makes him feel good knowing that Acuity values his family and work-life balance. This helps keep our employees focused on our customers and agents when they are at work.

Our culture is centered around our customers. We understand if we do not treat our people well, they will not stay. And if they do not stay we are losing the knowledge and on-the-job training that helps us serve our customers in the best possible way.

We empower our employees to do what is right for our customers which leads to our outstanding 96% customer claims satisfaction, and a score of 8.6 out of 10 from verified customers.