How to Derive Better Business Outcomes From Your CMDB

Join Excalibur Data Systems and Cherwell Service Management for an interactive CMDB webinar!

In this webinar, we will
- Explain what a CMDB is and why you should care
- Learn how other enterprises are using their CMDB: How are you currently using your CMDB or if you’re not, why?
- Give use case examples on how to derive better business outcomes from your CMDB

Where are you in your current CMDB journey? Where do you want to be? Learn what steps are critical to making your CMDB successful.

Meet the speaker:
Mike Fuson of Excalibur Data Systems is a veteran of multiple ITSM toolsets. He has spent the past 20+ years working with customers to leverage their toolsets to improve their processes. He has been working with Cherwell Service Management since it’s very early days on the market. He is a Cherwell consultant and instructor and possesses every certification Cherwell Software has available, and even a few he has made up. When he isn’t working with a customer to make the Cherwell Service Management do wild and crazy things, he is coming up with his next idea to make Cherwell Service Management do wild and crazy things. When Mike isn’t thinking about Cherwell, you will find him camping, rock climbing or scuba diving with his family and the scouts from his Boy Scout Troop and Council.

Mike has worked with over 200 different clients to implement ITSM Solutions. His industry experience includes major companies in Retail, Telecommunications, Healthcare and Education. Mike is a Cherwell Service Management Certified Implementer, Engineer and Trainer; ITIL v3 Expert certified; ITL v4 Foundations Certified ,TIPA Assessor and Lead Assessor for ITIL; NERC/CIP Trained