Repairing a Makita DUH502 18V Cordless hedge trimmer under warranty with a faulty controler.

Don't get many hedge trimmers in for repair, but this is the first one iv had to repair under warranty for Makita.

The controle board had failed, but cannot see any reason as to why. Normaly there would be some evidence of missuse or overloading.
But this don't seem to show any signs.
But seeing as the part number has changed, there must have been some common fault that makita decided to rightify.

So at least the new controler will not fail like the first one.

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[patbird]

Watching Dean’s Makita repair videos saves me from the temptation opening up my working Makita Power tools😂

[gutsngorrrr]

I hope Makita never changes, there aren't too many manufacturers left that actually care about their products and looking after their customers.

[MargaretWynn-he]

Wish I had known about your channel when I was working. I am now retired but am engrossed in your brilliant repairs. Loved repairing all electronic and electrical items. Got lots of information from other youtube channels.
Margaret from Edinburgh

[mikedavis]

You are helping me learn about what I should not work on and what I can work on and I most say thanks for the videos I love watching and seeing someone who loves there work
You are a great service teck you are a great to your customers I hope they know how much you care about there interest and property
Thanks for making these videos
God bless and have a great day

[philgallagher]

It's fascinating hearing Dean's thought process when he is working on a machine he's never seen before. "Can I do this before that...?" "It would be better if I could" "Yeah, let's give it a go"! AND HE'S RIGHT!!
Genius at work!

[Mee]

I use a large supplier in Cumbria and because of all my Makita, Paslode etc.. tools, I have to use their repair system now and then. Unfortunately, their repair shop side of the business is crap. Customer service skills and communication is close to zero. Like anything, nothing is rocket science, it's just knowing.

So from now watching your videos, I do my own. A paslode gun looks so complicated, but you just fling them apart and back together. So that's on my to-do list.

So thank you for you videos.

[somegeezer]

If there is one thing I have taken from all of Deans videos, is that if you want a tool that can be repaired without having to remortgage the house, go for Bosh or Makita

[patbird]

“The Nasty Red One”

I feel the same too.

Subscribed

[mikekemp]

Hi Dean, you did an almost identical one 8 months ago during one of your long sessions.
See 29 mins into the one titled “Repairing some old and new power tools from old Makita to new Stihl cordless chainsaw.”

[jasonbuckler]

Great job! I learned something, had a customer ask me about this unit at work the other day. Now I know more. Thanks!

[Crls-_-R]

The reverser button to free up the cutters is a fantastic idea. Nothing worse than getting it caught up and trying to pry it off or wiggle while putting more load on the motor

[martinpedersen]

It's a great hedge trimmer. Have the same just with the longer blade DUH752. They do suffer from controller issues, and had one where the big bearing that the armature gear goes through failed. It would cut a little and then stop and blink for overload and that just kept repeating.

[northwoodacres]

Dean, as a retired Makita Employee is the US, Makita always discontinues a part when improvements are made. If they would use the term Superseded and tie the new number to the old one you would find your part much faster. Been arguing that point with them my entire time there. Why they won’t do it is a mystery. Great work and watch all the time.

[ElMariachi]

The one downside for me on this machine is the turning handle, even though it's a nice feature, I've had some of these come in with quite a bit of slack because of the heavy battery on the turning side. The plastic housing seems to wear down rather quickly when it's being turned often during work. It's still worth repairing with a new housing but as you have experienced yourself today you have to relocate the whole electrical circuit and all the switch parts inside which is not my favo kind of repair.

[BIGSB]

Dean, love the channel very informitive. Keep up the great work.

[warrangota]

I just love your regional accent, really nice to listen to. "A Makita hedge cutter, DUHedge502" :D

[shifty]

40v makita and New Hikoki Dean! :)

Thumbs up as always. You're doing a great job of the filming and long process of editing!

[callumBee]

While not a tool, Nespresso repair their machines and seem to use that to improve the machines. Mine had an issue with the capsule bit where it made some awful sounds and died. Sent it off, repaired and back to me. A year to the day the exact same issue happened and it was just out of warranty. Bit or argument later they agreed to repair it again. I get it back and it must have been a common fault as the machine is much much quieter and smoother so they have improved something. Its nice to see companies doing that rather than just throwing new things at you and nothing gets better.

[dieseldog]

Thanks, Dean--keep up the good work and keep 'em coming!

[stuart]

NMB there probably the best make of small bearings 👌🏻