More and More Companies Incorporate OpenAI Technology

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Forethought CEO Deon Nicholas joins Ed Ludlow and Caroline Hyde to discuss its launch of SupportGPT, a generative AI platform for customer support.
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  1. Bloomberg Technology
  2. Caroline Hyde
  3. Deon Nicholas
  4. Ed Ludlow
  5. Forethought Inc.
  6. SupportGPT
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Companies have disempowered Customer service reps for so long that people now prefer to chat with an AI as opposed to a person because a person is limited to a script 😒

ktefccre
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So he trained to talk a lot to avoid answering the questions 🤣

sevenhenson
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terrywilson
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