ECOVACS ROBOTICS DEEBOT OZMO 950 - Functions

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The problem with aroomba a for me is the noise like the commercial all show it not making I single sound but the reality is

gamertrade
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My 901 was replaced under warranty but the replacement 937 was not functional as the battery pack was dead (died halfway through the cycle and would go to charge). After the difficult customer service, they replaced that robot with a new defective unit 937… After I tried to receive customer service for the defective unit I currently have, they told me I was no longer under warranty… I was only outside of my warranty because they take so long to communicate, and they sent me two defective units! I communicated my frustration to customer service, to which they have not been helpful… I had suggested this product promoted it even freely to coworkers, and now I couldn’t even get my robot to make one complete cycle.

The robot will sometimes make a complete pass, it is so sporadic on if it will be successful or not… Sometimes it will start and do fine and halfway through the cycle it'll start spinning in circles and hit things constantly. Nothing is tangled or stuck including the bumper, and it is mostly on hardwood floors but it also messes up on carpet. Also it does not go in the horizontal lines as my 901 had, rather it has an isometric pattern… It’s very inefficient for my floor plan. Any help or suggestions?

KalanYTRock
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These robots are really stupid. DO NOT BUY!!

mcpower_lI