Mailbox delegation from Microsoft O365 admin panel to access any user's mailbox 2022

to access any user's mailbox.

[petersolomon]

I work as an IT Support Specialist, and accessing employees' email should be allowed under certain conditions to ensure business continuity and security. For example, if an employee is on leave and their email contains critical project information, IT may need temporary access to maintain workflow. Also, in suspected security breaches, IT must investigate email activity to protect the organization. With proper protocols, transparency, and consent, controlled access is both necessary and justified.

[fariatonni-evuv]

It should be not okay to access employees email.