Customer Microservice in Ginesys One & Its Role in Zwing Omni POS | Ginesys One Webinar

Catch up on the full session where we explored the Customer Microservice in Ginesys One. It is a central service to manage all retail customer data from Ginesys ERP, Ginesys POS, Zwing POS, and Ginesys OMS(Browntape)

This webinar covers everything from creating customer details capture forms to managing customer data and groups, enabling a seamless omnichannel retail experience.

𝐊𝐞𝐲 𝐓𝐨𝐩𝐢𝐜𝐬 𝐂𝐨𝐯𝐞𝐫𝐞𝐝:
𝐎𝐯𝐞𝐫𝐯𝐢𝐞𝐰 𝐨𝐟 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐌𝐢𝐜𝐫𝐨𝐬𝐞𝐫𝐯𝐢𝐜𝐞 – A breakdown of its core features and benefits.
𝐂𝐫𝐞𝐚𝐭𝐢𝐧𝐠 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐅𝐨𝐫𝐦𝐬 – Step-by-step guide to setting up customized customer forms.
𝐂𝐨𝐧𝐧𝐞𝐜𝐭𝐢𝐧𝐠 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐅𝐨𝐫𝐦𝐬 𝐭𝐨 𝐂𝐡𝐚𝐧𝐧𝐞𝐥𝐬 – How to integrate customer data across various sales channels.
𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐌𝐚𝐬𝐭𝐞𝐫 – Learn how to manage and organize customer data effectively.
𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐆𝐫𝐨𝐮𝐩𝐬 – Insights into customer segmentation for personalized marketing strategies.

𝐒𝐩𝐞𝐚𝐤𝐞𝐫𝐬 𝐚𝐧𝐝 𝐏𝐚𝐧𝐞𝐥𝐢𝐬𝐭𝐬:
1. Mr. Rishabh Shukla
CTO - CloudPOS | Ginesys One
2. Mr. Ajay Rawat
Product Analyst | Ginesys One
3. Mr. Kalmesh Gurav
Associate Delivery Manager | Ginesys One

𝐇𝐨𝐬𝐭- Mr. Bikram Roy | Ginesys One

𝐓𝐢𝐦𝐞𝐬𝐭𝐚𝐦𝐩:
00:11 - 𝙄𝙣𝙩𝙧𝙤𝙙𝙪𝙘𝙩𝙞𝙤𝙣
01:26 - 𝙒𝙚𝙗𝙞𝙣𝙖𝙧 𝘼𝙜𝙚𝙣𝙙𝙖
01:50 - 𝙊𝙫𝙚𝙧𝙫𝙞𝙚𝙬 𝙤𝙛 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧𝙨 𝙈𝙞𝙘𝙧𝙤𝙨𝙚𝙧𝙫𝙞𝙘𝙚
02:54 - 𝘾𝙧𝙚𝙖𝙩𝙚 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙁𝙤𝙧𝙢𝙨
06:51 - 𝘾𝙤𝙣𝙣𝙚𝙘𝙩 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙁𝙤𝙧𝙢𝙨 𝙩𝙤 𝘾𝙝𝙖𝙣𝙣𝙚𝙡𝙨
10:52 - 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙈𝙖𝙨𝙩𝙚𝙧
13:14 - 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙂𝙧𝙤𝙪𝙥𝙨