Scaling Empathy to Drive Innovation, Using AI | George Whitfield | TEDxBoston

Finding a market need is one of the most important steps to building an innovative new
company, but many founders struggle to do the primary market research necessary for this
task. What if we could use AI to scale-up the process of building empathy for potential
customers as we study their needs and motivations? Here, we explore what that could look
like in terms of technology and impact on the future of innovation.

AI, Business, Communication, Data, Entrepreneurship, Innovation Future generations of entrepreneurs, drawing upon his experiences in innovation-driven entrepreneurship, engineering, and student life.

George’s interdisciplinary career spans computational aspects of e-commerce, FinTech, robotics, transportation, renewable energy, and nanotechnology. Today, George is the Co-Founder and CEO of FindOurView, which is extracting insights from consumer reviews and conversations to help companies do product research, using AI and machine learning. George envisions building on this work to drive mutual understanding across society.

[markpothen]

Fantastic stuff - this is really the way to more sustainably build. I’m really looking forward to what we can do with the power of Empathy & AI!

[queshaunsudbury]

Please define "empathy" as you use it.