Consumer Protection Act, 2019 - Bare Act Analysis | New E-Commerce Rules | UPSC - IAS/IPS/IRS

In this video, Mudit Gupta would discuss and analyze the provisions of the Consumer Protection Act, 2019 that aims to define a consumer and its rights, establish the Central Consumer Protection Authority, Central Consumer Protection Council, Consumer DIspute Redressal Commission, and defines the concept of product liability.

#Consumer #India #UPSC

[vasudevkamath]

Perfect video sir💯💯💯💯No doubt MUDIT stands for the Most Unique, Detailed and Informative Teaching

[jayatiratra]

Loved the in between comments like ‘Sharda university- the world is here where are you’😂. Made lecture fun to study.

[swatishinde]

साथ के साथ.. best and important notes...Thank u sir

[surbhichoudhary]

Very helpful in my grade 1 commerce exam...Thank you so much sir

[parveenkhurana]

Really upto mark.. Simple presentation of a tough topic always matters.. You did that.. Good.

[vaishalichauhan]

Explained everything in great detail plus love your sense of humour. Thank you so much Sir.

[kavyamorya]

Too good session. It helped alot. M a law student nd must say Ur video was worth watching. Thank u

[tanishajain]

Sir thank you soo much isi vedio ka wait tha bas

[vyshnavipatchava]

Thanks for concerning my comment sir, now it is understandable to the people like me 🙏🙏
One of the best educator, thank u so much for such an informative videos sir

[jagdeomore]

Very good presentation Mudit Guptaji, it is presented by doing the hard work.

[taniyakanwar]

Very helpful content..your way of teaching is very good

[guneet]

Thank you Sir, was extremely easy to comprehend by the examples you gave and as usual amazing explanation.

[सुरभिजी-ढग]

Again a great lecture by our favourite educator! Hilarious memes, perfectly timed sarcasm plus next level of explanation and clarity! 🍀👌🏻

[dimplechadha]

thank u sir for your hardwork and efforts!!
wonderfully explained..very nice slides.
(agr mains mei apke praise k lie essay aajaye, no doubt ab hum vo bhi easily likh skte hain..with examples and by smoothly connecting the

[walavalavala]

LG Policy vs Consumer Protection Act, 2019 - opportunity to LG to satisfy a customer with free of cost documents to avoid litigation/consumer court case.
I seek your valued guidance/help on the following points.
1. Is it mandatory to issue money receipt to customer, especially when insisted/asked for, for part or full payment to any company like LG Electronics
2. Whether LG or any company can deny to give receipt of part or full payment to customer?
3. Is it mandatory for company like LG to issue receipt or acknowledgement of return of defective fridge by customer, especially when insisted/asked for,
4. Whether LG or any company can refuse / deny to give receipt or acknowledgement of return of defective fridge in replacement, especially when insisted/asked for, by customer?
5. Is it mandatory to issue/give purchase invoice for customer or sale invoice for company like LG covering full details related to cost, payment, adjustment etc.
6. Whether LG or any company can refuse to give /deny purchase invoice for customer or sale invoice for company in case of replacement, especially when insisted/asked for, by customer?
7. Is it mandatory for company like LG to give warranty card with proper customer details to customer for a new fridge in case of replacement
8. Whether LG or any company can enforce unsigned warranty card without customer details ignoring/omitting customer part in their proforma?
9. Whether customer can legally insist for those documents under Consumer Protection Act.2019 or whether he has to compulsorily accept unwarranted defective documents like debit note without customer details, delivery challan (NOT FOR SALE) with fake value without details of typed product serial number, per unit price, total cost etc?

I am facing simple problem with LG Electronics India Pvt.Ltd. I seek your guidance/help for resolution. I furnish brief of the case.
After my 69 days struggle & sufferings from 1.5.2021, I got replacement of my defective fridge on 8.7.2021 from LG by a different model.
I asked for the following documents from LG which is denied by them stating that it is replacement (warranty just expired) & not a sale. Here I say that I have got the replacement after full consideration/payment and not under any undue obligation or gift or donation from LG.
1. Money receipt: I paid NEFT payment of Rs.9631.50 towards difference in cost of returned fridge (depreciated value Rs.34560/-) and new model coting Rs.44192/-
2. Receipt / Acknowledgement of returned defective fridge: I have returned defective fridge and handed over to driver of vehicle to avoid litigation
3. Purchase invoice for customer or sale invoice for company: I asked for it as a precautionary measure to avoid litigation against theft or transportation or shift in case of Govt. agency investigation including police enquiry or complaint at a later date
4. Proper warranty card: I asked for it duly completed with customer details & properly signed with rubber stamp to avoid litigation at a later date

[Bhaktrakesh.]

Sir it, is also for business low under commerce sir?

[kaushalendrajha]

Thnku sir.. Lots of love .. And take care ...

[KunalKumar-ctuc]

Pls make a video on recent agriculture reforms under aatmanirbhar bharat

[natubhaimodi]

Sir, A plot buyer buying plot from land owner, plot buyer get consumer right ?

[Visheshbhai]

District comsumer dispute redresseal Commission appealate authority nahi hai