Widener Library Wayfinding Study

In April-May 2022, Meg McMahon (they/them) helped lead a study focused on users’ experiences of Widener Library. Over 130 participants provided insights into their experiences using Widener Library. The goal of the project was to understand participants' user needs and possible opportunities to improve wayfinding and services. Come see this talk from July 2022 and learn how the team used a three prong approach, staff interviews, intercept interviews with patrons, and an exit survey for users to understand users’ wayfinding needs within Widener.