Unlocking Business Insights with AI Tools

Enhancing Chatbot Performance Without Altering the Core Model

The video demonstrates a technique for improving chatbot products and user experience without changing the underlying model. The method involves using a developer prompt to conduct user research, taking notes through a tool integrated with Superbase, and exporting data for analysis in Google CoLab. The process includes tasks like data cleaning, error fixing, sentiment analysis, and visualizations, providing insights for further development. The final step is implementing the suggested improvements using Claude 3.7.

00:00 Introduction to Chatbot Improvement Techniques
00:16 User Research and Note Taking
00:53 Data Export and Analysis
01:51 Implementing Insights and Improvements
02:15 Final Thoughts and Next Steps