Samsung washing machine stuck on program? Fixing intermittent fault & PCB (Printed Circuit Board)

Are you dealing with a frustrating intermittent fault on your Samsung washing machine, where it gets stuck on a program with just minutes left, refusing to complete the cycle? If so, you're not alone. In this comprehensive video, we'll guide you through diagnosing and fixing this common issue step by step.

*Stop wasting money on a repair person! Become your own Samsung washing machine guru with this comprehensive video guide.*

Is your Samsung washing machine not completing the cycle and getting stuck in the program? A lot of people say their Samsung washing machine is stuck on 1 minute, 3 minutes, 4 minutes, 9 minutes, 11 minutes, 13 minutes, or 14 minutes. It does not matter what time it's stuck on; it's the point that it keeps stopping during the cycle without any faulty components or bad wiring connections. 

I𝐟 𝐲𝐨𝐮 𝐮𝐬𝐞 𝐭𝐡𝐢𝐬 𝐬𝐞𝐚𝐫𝐜𝐡 𝐚𝐧𝐝 𝐭𝐡𝐞𝐧 𝐚𝐝𝐝 𝐲𝐨𝐮𝐫 𝐦𝐨𝐝𝐞𝐥 𝐧𝐮𝐦𝐛𝐞𝐫 𝐚𝐧𝐝 𝐬𝐞𝐚𝐫𝐜𝐡 𝐚𝐠𝐚𝐢𝐧 𝐢𝐭 𝐰𝐢𝐥𝐥 𝐡𝐞𝐥𝐩 𝐲𝐨𝐮 𝐟𝐢𝐧𝐝 𝐚 𝐫𝐞𝐩𝐥𝐚𝐜𝐞𝐦𝐞𝐧𝐭 𝐏𝐂𝐁 𝐜𝐡𝐞𝐚𝐩𝐥𝐲, 𝐭𝐡𝐢𝐬 𝐢𝐬 𝐚𝐧 𝐚𝐟𝐟𝐢𝐥𝐢𝐚𝐭𝐞 𝐥𝐢𝐧𝐤 𝐭𝐡𝐚𝐭 𝐡𝐞𝐥𝐩𝐬 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐭𝐡𝐞 𝐰𝐞𝐛𝐬𝐢𝐭𝐞:

The FAQ on this

Here is a full playlist of all common Samsung washing machine repairs:


These videos will also help:
▶Samsung washing machine diagnostic mode
▶How to run calibration mode

#samsungwashingmachine #stuck #minutes

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[tetleydidley]

This video has been really helpful. I got a UC error on my unit WD10J6410AX/FQ (Samsung says that's due to irregular voltage). Back in 2020, I contacted their customer service and they blamed it on poor electrical circuitry of my house (it wasn't). Thanks to this video, I gathered enough confidence to finally open up my washer-dryer unit myself. I had 0 electrical/electronic works experience. Anyway, I visually inspected the insides and I was shocked, not by runaway electrical current, but by the poor internal design.

Cables and connectors are not protected by corrosion. I felt with my hands the brown insulator block? (cardboard? ceramic? clay?) that's located in front of the drum and it was damp! The unit has at least 1 hole that mice, lizards, insects can easily crawl into. The hole looks like a convenient place where you can hang the water outlet hose too - and when you've used the machine long enough, that hose is going to have residual detergent that will drip into the unit. So the occurence of corrosion or electrical faults on this machine is really just a matter of time.

I then visually inspected the resin-filled mainboard (I'm just going to say resin, it's plasticky, doesn't appear to be pliable). I saw discolouration near the connector holes on the PCB (where wires are joined and soldered behind to form a complete circuit). That might be due to rust - they look brown to me. But can I know for sure that they are the ones causng problems? No, because the entire PCB is "protected" by said resin. I can't take the PCB out from its housing without also breaking the resin "seal", a term which I use lightly since it clearly isn't moisture-proof. The seal also means I can't perform any meaningful diagnostics.

All these factors lead me to conclude that I should just call time of death for this unit. I've already spent the equivalent of 200 pounds getting the drum replaced last year. I can't spend an extra 200 pounds for a refurbished PCB that I won't know for sure will solve the issue right? Looking at the cable mismanagement of this unit (the general messy layout and the inadequate insulation at the terminals in an operating environment that's damp), it's very likely that other circuits could be compromised as well or soon would be. And I just don't want to deal with individually checking them.

It's just easier for me to elect to not buy Samsung anymore. And I haven't since 2020. My current washer is a Bosch. I just bought a gaming monitor that's an LG. My air-conditioning unit is a York. My NVME SSD is a Western Digital. I'm going to get a Sharp or a Toshiba for my fridge soon. And for the first time I'm seriously considering getting an iPhone to replace my Samsung Galaxy smartphone.

Anyway, I hope you continue doing this good work. It helped me to finally lay this issue to rest. I truly appreciate you sharing your knowledge here and I know others do too.

[janetldonnelly]

Brilliant stuff! My Ecobubble was stopping at random times in random programmes. Some programmes were okay and some got a minute or 4 mins in and then the drum would look like it was struggling to turn. I knew that the problem wasn’t with the drum as it would turn fine in some programmes. I did the dignostics and everything else was fine so narrowed it down to the motherboard. Found a complete front fascia complete with motherboard on eBay for £35 and fitted it in ten minutes. Just the one big connector to swap over. Took me longer to get the top off and the soap drawer out! Your videos are brilliant as I wouldn’t have had a clue without it and maybe resorted to buying a new machine as I wasn’t going to pay £200 quid for a new fascia/motherboard and then pay to have it fitted!

[marcus]

Just did this fix on my machine with the same symptoms and it worked perfectly after installing the relay. Have to say getting the old relay out was a bit of a job and I had to cut out the plastic to get to the soldered joints but it worked OK. Thanks Dean saved me a couple of hundred pounds👍

[retrospeed]

Thanks to this extraordinary dude I’ve fixed my Samsung by replacing the pcb....fantastic thanks

[LumenoFernandes]

Thanks to your video, I was able to replace the PCB with a second hand one from EBay for 45£. Samsung were charging me £108 for call out charges and £175 for the PCB !

[MilindKadam]

Your are a core person of product understand technically. Your doing really nice work to guide tech and support very clearly and small small things your explain . I like the way explain and i am a fan of yours . I am from india also repair everything every electronic products . Same way always i try to explain with anyone. I wishes for your channel to grow more and more Sir 🙏

[elanad]

Thank you!! All your videos have a wealth of solid information and advice... my machine is broken and I now have the confidence to try and fix it. However, I may be naked doing so (TMI..I know) I'm elderly, have 3 grown sons"existing"at my home... leaving everything for me to "try"to repair. They'll deserve the sight they can't erase!😂😅

[Roadkill]

Thanks for this invaluable video. I got PCB out and got code. I have ordered a refurbished part. Couldn’t have done it without your help. Great result, saves money and reduces landfill 👍🏻

[propheticdancer]

Thanks for good explanation on how to come up with a better solution without costing a lot.may God bless you more sir

[sarockpashotan]

Hi dear master.it is a very good channel for learning how to fix washing machine for me.thanks alot.
From iran.

[deannaporter]

Thank you for the valuable video. I successfully replaced my control panel and it worked perfectly. I used eBay and paid less then 50 with shipping and tax. Great deal! Thank you so much! Was really pretty easy to do.

[spiritualbohemian]

Fantastic channel. Bravo for the great videos. We need more folks like you to save the waste of unrepaired appliances. Thanks so mich for the help,

[harryboi]

I've been looking for this kind of video for months now. Just need to find a circuit board 😂. Thank you 👍🏽

[ianbartlam]

Thanks for the video, bought a new pcb and was an easy fix. Much better than scrapping it. Well put together video thanks

[mikus]

Brilliant, found a cheap PCB swapped it in and we're back in business! Thanks for the vid!

[Ronnycoop]

Thanks mate, my daughter's machine locked up to one program and stuck on 51 mins, fault remained even after unplugging for a day. The two button and power procedure brought up diagnostics. Had no idea what I was looking at, so turned it off and on again, now all good. Thanks again

[keithwheeler]

Thank you for this video, you’ve saved me having to buy a new machine. I managed to source a reconditioned pcb which I fitted this afternoon, all good so far 😊

[trev]

Brilliant videos, I think I’m gonna have to buy a new machine at the end of the day, I’ve watched a good few of you videos on the Samsung eco bubble and definitely won’t by another Samsung.

[Limited_EditionUK]

Thank you for sharing the video. You have done a great job for many. It’s very helpful. Well done sir 👏👏👏

[RikHewis]

Very helpful - one comment, the video suggests using a hook to remove the stuck plugs but, at least on my version, the retaining clips need to be pushed in, rather than pulled out; so a pair of needle nose pliers might be more use than the suggested hook.