What is a Virtual Phone Number? | MightyCall's virtual phone system

UNDERSTANDING VIRTUAL PHONE NUMBERS
Andy, the Customer Success Manager at MightyCall, provides a comprehensive overview of virtual phone numbers, explaining their functionality and benefits. This information is crucial for businesses considering the adoption of a virtual phone system.

KEY ASPECTS OF VIRTUAL PHONE NUMBERS
DEFINITION: A virtual phone number is not tied to a specific telephone line or hardware but can be forwarded to various devices like cellphones, landlines, or softphones.
FLEXIBILITY: This flexibility allows phone owners to answer calls from anywhere, enhancing mobility and convenience.
COMMON USE CASES:
• Ideal for businesses with multiple employees who need a unified contact number.
• Useful for remote employees to integrate them seamlessly into the business communication system.
• Reduces the need for additional hardware, allowing the use of existing cellphones.

CALLER EXPERIENCE WITH A VIRTUAL PHONE NUMBER
• For the Caller: To the caller, a virtual phone number operates like any other number. Calls can be directed to a toll-free or local number and then forwarded to various devices without requiring the caller to dial multiple numbers.

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