Human Factors - Resilience

We introduce the key Principles of Human Factors and signpost to more detailed information from a High Reliability/Major Accident Hazard organisation perspective.

Research has shown that we, individually and collectively, are more resilient than many would think.

An 'emerging' Organisational Safety maturity perspective is that front-line workers are the cause of incidents and they need to be 'fixed' as they take short-cuts and hide System problems for "an easy life."

Safety mature Leaders recognise the resilience power of their workforce and develop integrated Business Management Systems to support this belief of 'Human as a Hero' that adjusts, compensates and recovers in the face of adversity.

For more information please see the following links:

UK Health and Safety Executive Human Factors guidance

The Human Contribution - Unsafe acts, Accidents and Heroic Recoveries, James Reason

Leading health and safety at Work - action for Directors, Board Members, Business Owners and organisations of all sizes, UK Institute of Directors and Health and Safety Executive

Energy Sector HSE Organisational Maturity 'Hearts and Minds' Resource kit

Australian Aviation Human Factors EngineeringToolkit 

Just Culture - restoring trust and accountability in your organisation, Sidney Dekker

UK Step in Change in Safety Human Factors Toolkit

Remembering Piper Alpha - lessons learned...