What Makes Einstein Copilot Possible? | Salesforce

What makes Einstein Copilot possible behind the scenes? This trusted AI assistant lets users express their questions and instructions in natural language, interacts with the large language model (LLM) to determine the right actions or plan of actions to use, and grounds the AI-generated output in company data for the most relevant and accurate response.

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About Salesforce: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.

Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality and sustainability, Salesforce is more than a business — we’re a platform for change.

[SpeedisSpeed]

I hope you all enable this to essentials. I could really use help setting up my account

[VikasKumawat-wmzn]

Is there any way to create a Custom suggested Action Like : summarize Case