Access Issues with Dialogue and Sidebars in Google Workspace Apps

In this video guide, we troubleshoot what might be going on when you find you don't seem to have access to a Google Sheet, Google Doc, or Google Slide that you are certain has been shared with you.

Additionally, when you use a custom-built dialogue or sidebar in these Google Workspace apps you find that they don't work or they don't display or submit the information that you were expecting.

Typically, this occurs when you are signed into multiple accounts: one in your browser and one in your Google Workspace app.

This guide will help you troubleshoot and fix these problems.

00:00 The problem
00:36 Our example
01:32 Issue 1 - Can't access file in app
02:33 Issue 2 - Dialogue not working (Uncaught Error)
05:13 Issue 3 - Dialogue not working (Uncaught "FunctionName" Error)
12:20 Issue 4 - View access only
06:57 Issue 5 - Dialogue showing or submitting strange data
08:11 Solution 1 - Managed Profiles Chrome
09:32 Solution 2 - Sign out of all accounts
10:48 Solution 3 - Incognito Mode
12:07 No Solution Match. What to do?

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