iPhone 12 pro unboxing + accessories | refurbished (BACKMARKET) | 2023

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In this video we are unboxing my refurbished iPhone 12 Pro from Backmarket. I also ordered some accessories on amazon that we are unboxing too!

If you enjoyed this video, please like + subscribe! Have a nice day :)

*Links to everything:*

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*Music in this video:*
Themes from Animal Crossing New Leaf and Animal Crossing New Horizons
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Since this video is still getting a lot of traction I wanted to give you a quick update on my experience with backmarkets customer service.

*TLDR:* My phone broke (Cellular issue detected). Couldn’t connect to mobile network so I sent it in for repair under warranty. They sent a new phone because mine couldn’t be repaired. The new phone is broken too (can’t connect to wifi and crashes every few minutes). I sent the new phone back again. They didn‘t have any other replacement phones so I got a full refund. I have now ordered a new phone. Stay tuned for the unboxing!! :)

*The full story of what happened:*
About two weeks ago the iPhone broke. There was a „cellular issue detected“ error message shown in settings under „parts and service protocol“. This meant my phone couldn’t connect to any mobile networks. I basically had an iPod touch at that point lol. I tried resetting the network settings which, in fact, fixed it for a few hours. The issue came back though. Updating to the latest iOS version didn’t help either. I waited for about a week and the issue still remained. Since I still had warranty I decided to open a ticket on blackmarkets website. There you can select what the issue is, upload a few photos of your phone (incase anything ges wrong in transit), describe what the issue is in detail and then send it back to them. They use express services which makes everything super fast. I took my phone to the nearest post office and sent it off. I sent it to them on Monday, they received it on Tuesday. I didn’t hear back from them which was kind of weird. You have to note though that it’s up to the seller to give you updates, not blackmarket itself. On Wednesday I got a message that my phone couldn’t be repaired and they were sending a new one. I thought that that was great and everything would be going well. Oh how wrong I was.

On Thursday the new phone arrived at my home. Since I don’t live at home anymore (I moved to College a few weeks back and vlogged it if you wanna see that :)) I had to wait until the weekend to set it up. I unboxed it and was like man, this phone looks great, better than my last one. I turned it on and something seemed a little off. It couldn’t connect to wifi? I restarted it and then it worked. I thought that was fluke (bugs happen and most of the time they are not a big deal). I set it up normally and restored a backup I had made to iCloud a week prior. It restored fine but then the issues started happening. The phone would crash about every 5 minutes which meant that none of my apps were downloading. The first time it happened I was like hmm okay, thats weird. The phone was super hot at that point aswell. After it had crashed the Wifi settings were grayed out and couldn’t be turned on. So I restarted it manually and wifi was working again. But it kept crashing and crashing. Even after a complete restore of the software using my computer it couldn’t connect to wifi and was crashing repeatedly. So I decided to open another ticket with blackmarket and send it back to them. The worst thing though is that I already put on a screen protector since I thought everything was working fine :(

*UPDATE November 28:*
I received a message that my phone couldn't be repaired or replaced and I will be getting a full refund. I just got that refund and have now ordered a new phone. I have to say that the customer service of backmarket was pretty good. They didn't ask any questions or refused to give me back my money. I can't say that it's the same for every seller but I am pretty happy with how easy that was. Thats why I ordered an iPhone 13 Pro from backmarket now. Stay tuned for the unboxing! :)

mariusmika

I got my 12 pro yesterday, im so happy

Stivale-uztj

The animal crossing theme! Perfect video 🔥✨

Vvn

Im saving money to get an iphone 12 pro soon !! hopefully i’ll be able to get one before the end of the year, Love your aesthetic vibes <3

luvisminyg