ITIL® 4 Foundation Exam Preparation Training | Key-Concepts and Definitions 1 (eLearning)

In this video I am going to talk about some key-concepts and definitions of ITIL 4, which are relevant for the Foundation exam.
Topics will include the definitions of Service Management, Value and different high-level Service Consumer roles.

Please feel free to turn on the subtitles if it is more convenient for you.

We also offer different courses, which are all accredited and prepare you for the related official exams:

Further resources of interest:

We really hope that you liked the video!
You can also find me on LinkedIn, so don't hesitate to connect with me and let's have a chat :)

Last but not least, we would really appreciate if you could help us spread the word and help others to prepare for the ITIL 4 Foundation exam and successfully pass it, by subscribing to our channel, sharing and liking this elearning training video or simply telling your friends and colleagues about us :)

Thank you so much and all the best,
Your Value Insights Team

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. Based upon AXELOS® ITIL® materials. Material is used under licence from AXELOS Limited. All rights reserved.

[melbournecricketdiaries]

Today I completed the exam and got 35/40 🎉

I had less than 24hours to study and only watched your YouTube videos + an app for exam questions.

If you are a procrastinator like me, dont worry you just need 6-8 hours of focused studying.

[daltonwilliams]

I passed my ITIL 4 exam yesterday at 98%. I credit these videos in large part to my success.

[digital_eyezz]

Thank You so much.

Passed my exam with 85% within 2 days, prepared from your videos and your flashcards.

[tonymenichella]

Scored 100% 2 in the exam days ago just from this revision course and your practice exam video. Thank you.

[shivanisewpersad]

Hi Alex, thank you so much for this extremely helpful series of videos, I wrote my exam yesterday, and I passed with 95% 😊.

[The.Wellerman]

I passed thanks to your videos and flashcards. Thank you.

[MichaelGreenham]

How relevant is this material for today's exam (8/22)?

[Dabliux]

Hi Alex,

Any chance to get the slides that you are using in the video?

[kdfishing]

Is this still up to date info for how the exam is setup now?

[lalaocampo]

I'm about to take my exam in June

[leothalion]

Man hoping this can help me... I failed twice 🥺

[aquiles]

You mention stakeholders but never actually give us a definition.