Cognia - World’s first QSA-validated, PCI DSS Level 1 on a secure global cloud platform

Cognia is a leader in the provision of cloud-based communications and interaction intelligence solutions for enterprises and service providers. A single platform provides secure capture, storage, compliance and analytics solutions for multi-channel communications, including fixed-line and mobile, as well as all IP communications.

Cognia's solutions include cloud based call recording, the world’s first QSA-validated, PCI DSS Level 1 service on a secure global cloud platform and interaction analytics that form part of its communications intelligence suite. This replaces the high upfront capital and support costs of on-premise systems, with the flexibility to lower TCO to a level never before possible with traditional solutions.

Many organizations have, or are legally required to hold, vast legacy archives of calls and communications. These can pose a serious data security risk if they contain card credentials. Inadequate storage, inappropriate access controls or data analysis could inadvertently expose such toxic data. Leaving the organization at risk of a data breach or a non-compliance fine. Moving legacy archives to a secure, encrypted, offsite cloud location removes the risk. Cognia offers such a service to its customers and can cleanse the data, where potentially non-compliant data is redacted. Following this process Cognia can archive the data within its cloud or make the clean data once again available on-premise for use.

Cognia's solutions are used world-wide by of 100 financial institutions, enterprises and services providers including Vodafone. Cognia has over 28 million media assets under management in its cloud.