Fix Microsoft Bookings not working (10/26/2023 Updated)

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Here's how to Fix Microsoft Bookings not working.

Here are some troubleshooting tips for when Microsoft Bookings is not working properly:

- Check for any service status messages or scheduled maintenance from Microsoft regarding Bookings downtime. This could temporarily impair functionality.

- Make sure you have a stable internet connection. Bookings is cloud-based so no internet access will prevent it from working.

- Try accessing Bookings from a different web browser or device to see if the issue is isolated.

- Disable any VPNs, ad blockers, or firewalls temporarily as they can block access to Bookings.

- Ensure you are signed into Bookings with the proper Microsoft work or school account associated with the Bookings calendar.

- If bookings were created but appointments aren't showing, check the calendar sync status and re-sync if needed.

- For booking page errors, recreate the page or restore an earlier backed-up version of the page.

- Look for any error messages, warnings or failed status indicators when using Bookings features.

- Clear browser cache/cookies and refresh the page or try restarting your device if web interface issues.

- Check for Bookings service issues through Microsoft 365 Admin center or Azure status pages.

- As a last resort, create a new Bookings calendar and migrate existing bookings over.

If problems continue, contact Microsoft Support or your IT admin for further troubleshooting assistance to get Bookings working again.

i. Here are some common issues that can occur when using Microsoft Bookings:

- Sync errors between Bookings and calendar - Can cause booking discrepancies. Make sure calendar is properly connected and sync setup.

- Booking page not loading correctly - May be browser compatibility issue. Try different browser or clearing cache/cookies.

- Appointment times not showing correctly - Check time zone settings are configured correctly in Bookings and calendar.

- Emails not sending properly - Confirm valid SMTP setup configured in Bookings to enable notifications.

- Unable to access Bookings interface - Check for login/authentication issues with Microsoft account or permissions.

- Bookings unavailable or down - Could be temporary service outage. Check Microsoft 365 status page for advisories.

- Bookings link returns error - Link may be incorrect or deprecated. Try regenerating sharing link.

- Can't process payments - Ensure payment provider account connected properly with valid details.

- Restricted editing access - Review user roles and privileges, may need to adjust access permissions.

- Errors publishing booking page - May require troubleshooting page configuration or validating custom HTML/CSS.

- Duplicate bookings - Could be caused by multiple calendars syncing or errors causing unintentional duplicates.

- Unable to cancel bookings - Cancellation may be restricted by booking policy settings.