OneDesk - Email to Ticket

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Learn about the email flow in OneDesk and how to start capturing tickets from email.

00:00 Start
00:18 Email Flow Summary
01:06 Office 365
01:46 Google Workspace/Gmail
02:30 Auto Forwarding / Any Provider

OneDesk combines Help Desk & Project Management software into a single application.

OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

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