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How Phonely.AI is Changing the Game for Law Firms
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As someone who’s been involved in legal marketing for years, I’ve seen my share of game-changing ideas, but few impressed me as much as Phonely.AI. Founded by entrepreneurs Will Bodewes and Daniel Kovari, this AI-powered phone answering system could be the next big leap for small and midsize law firms.
Getting calls answered quickly and professionally—whether during the workday or after hours—is essential. Yet staffing for it can be a challenge, and after-hours services often fall short. That’s where Phonely.AI comes in, using AI to deliver an efficient, cost-effective solution.
How It All Began
Will and Daniel’s journey started during their PhD research on large language models (LLMs). Inspired by Will’s father, a small business owner struggling to staff phones, they saw an opportunity to build a solution that could help businesses.
They took the leap, leaving academia and joining Y Combinator, one of the world’s top startup accelerators. Today, Phonely.AI handles millions of calls per month for businesses worldwide, including law firms.
What Makes Phonely.AI Different?
We’ve all been frustrated by outdated IVR systems—the kind that makes you yell “representative!” into the phone. Phonely.AI is nothing like that. It combines transcription, voice generation, and LLMs to create a human-like, responsive phone system.
Here’s how it stands out:
• Accurate Transcription: It transcribes conversations in real-time.
• Natural Speech: AI generates a warm, human-like voice.
• Intelligent Responses: It processes conversations and gives context-aware replies.
The system minimizes errors (what AI calls “hallucinations”) with pre-built workflows and templates, ensuring the AI stays on track like a well-trained receptionist.
Why Law Firms Love It
Phonely.AI solves a key challenge for law firms: reliably answering calls. Whether during peak times or after hours, this AI system ensures no inquiry falls through the cracks.
Why it’s valuable:
• Cost Savings: Firms can cut intake costs by 50-70%.
• Seamless Integrations: It connects with case management and CRM systems.
• After-Hours Support: The AI handles unlimited concurrent calls.
• Efficient Triage: It screens calls, disqualifies non-relevant ones, and transfers leads.
For firms juggling multiple responsibilities, Phonely.AI offers both savings and peace of mind.
Is AI Really the Answer?
Letting AI handle client calls can feel like a big leap. Lawyers naturally worry about mistakes or how clients will react.
Will and Daniel addressed these concerns directly. Phonely.AI is designed to augment, not replace, human roles. It handles administrative tasks, leaving complex, billable work to professionals. While most firms don’t disclose that the system is AI, its quality ensures clients feel heard.
Getting Started is Simple
Phonely.AI makes onboarding easy:
• Pre-Built Templates: Smaller firms can start with a plug-and-play option for $100/month.
• Custom Workflows: Larger firms can tailor workflows using past call recordings.
• Scalable Pricing: Costs range from 5-20 cents per minute, based on usage.
The process takes just 90 minutes across three short calls. After that, the system does the heavy lifting.
The Future of AI in Legal
As we move into 2025, AI is reshaping more than just phone calls. Will and Daniel foresee advances in automating tedious tasks like billing and email management, freeing lawyers to focus on strategy.
This feels like a turning point for legal technology. From online chat to video marketing, I’ve seen countless innovations, but AI’s evolution over the past two years stands apart. It’s giving us tools to be more effective than ever before.
Want to Learn More?
Curious about Phonely.AI? Visit their website to explore features, try a free demo, or chat with their team. Whether you run a solo practice or a mid-sized firm, this could be the solution you’ve been waiting for.
Conclusion
Thanks for tuning in to The Renegade Lawyer Podcast! Be sure to subscribe to our YouTube channel and stay connected across social media for more insights, tips, and updates:
Facebook: Great Legal Marketing
YouTube: Great Legal Marketing
Instagram: @greatlegalmarketing
TikTok: @benglass_renegadelawyer
Getting calls answered quickly and professionally—whether during the workday or after hours—is essential. Yet staffing for it can be a challenge, and after-hours services often fall short. That’s where Phonely.AI comes in, using AI to deliver an efficient, cost-effective solution.
How It All Began
Will and Daniel’s journey started during their PhD research on large language models (LLMs). Inspired by Will’s father, a small business owner struggling to staff phones, they saw an opportunity to build a solution that could help businesses.
They took the leap, leaving academia and joining Y Combinator, one of the world’s top startup accelerators. Today, Phonely.AI handles millions of calls per month for businesses worldwide, including law firms.
What Makes Phonely.AI Different?
We’ve all been frustrated by outdated IVR systems—the kind that makes you yell “representative!” into the phone. Phonely.AI is nothing like that. It combines transcription, voice generation, and LLMs to create a human-like, responsive phone system.
Here’s how it stands out:
• Accurate Transcription: It transcribes conversations in real-time.
• Natural Speech: AI generates a warm, human-like voice.
• Intelligent Responses: It processes conversations and gives context-aware replies.
The system minimizes errors (what AI calls “hallucinations”) with pre-built workflows and templates, ensuring the AI stays on track like a well-trained receptionist.
Why Law Firms Love It
Phonely.AI solves a key challenge for law firms: reliably answering calls. Whether during peak times or after hours, this AI system ensures no inquiry falls through the cracks.
Why it’s valuable:
• Cost Savings: Firms can cut intake costs by 50-70%.
• Seamless Integrations: It connects with case management and CRM systems.
• After-Hours Support: The AI handles unlimited concurrent calls.
• Efficient Triage: It screens calls, disqualifies non-relevant ones, and transfers leads.
For firms juggling multiple responsibilities, Phonely.AI offers both savings and peace of mind.
Is AI Really the Answer?
Letting AI handle client calls can feel like a big leap. Lawyers naturally worry about mistakes or how clients will react.
Will and Daniel addressed these concerns directly. Phonely.AI is designed to augment, not replace, human roles. It handles administrative tasks, leaving complex, billable work to professionals. While most firms don’t disclose that the system is AI, its quality ensures clients feel heard.
Getting Started is Simple
Phonely.AI makes onboarding easy:
• Pre-Built Templates: Smaller firms can start with a plug-and-play option for $100/month.
• Custom Workflows: Larger firms can tailor workflows using past call recordings.
• Scalable Pricing: Costs range from 5-20 cents per minute, based on usage.
The process takes just 90 minutes across three short calls. After that, the system does the heavy lifting.
The Future of AI in Legal
As we move into 2025, AI is reshaping more than just phone calls. Will and Daniel foresee advances in automating tedious tasks like billing and email management, freeing lawyers to focus on strategy.
This feels like a turning point for legal technology. From online chat to video marketing, I’ve seen countless innovations, but AI’s evolution over the past two years stands apart. It’s giving us tools to be more effective than ever before.
Want to Learn More?
Curious about Phonely.AI? Visit their website to explore features, try a free demo, or chat with their team. Whether you run a solo practice or a mid-sized firm, this could be the solution you’ve been waiting for.
Conclusion
Thanks for tuning in to The Renegade Lawyer Podcast! Be sure to subscribe to our YouTube channel and stay connected across social media for more insights, tips, and updates:
Facebook: Great Legal Marketing
YouTube: Great Legal Marketing
Instagram: @greatlegalmarketing
TikTok: @benglass_renegadelawyer
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