The future of shopping: Technology everywhere

The COVID-19 pandemic has reset the retail game board. The most successful retailers will be those that connect with consumers in new ways by leaning in on their digital, omnichannel, and in-store technology ambitions. In this edition, The Next Normal explores the coming decade in shopper experience and retail technology.

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[alastairhewitt]

Sounds overstimulating and horrible. Already can't stand needing to scroll and re-scroll through a digital menu in a restaurant to try and find the thing I wanted. Tech doesn't need to be incorporated into everything. It completely takes you out of the the moment / environment you are in. Some things are best left to humans.

[sylvie]

besoin de redorer votre blason, les technocrates ?